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Details course completion needed for sales and service authorization.
Lists parts with limited life requiring periodic replacement.
Suggests stocking specific parts for hardware failure prevention.
Outlines cleaning and replacement intervals for scanner components.
Details first contact for end-user support via CITS help desk.
Identifies the central point for all technical support issues.
Outlines the procedure for escalating technical support cases.
Detailed technical specifications of the imageFORMULA ScanFront 400.
Details course completion needed for sales and service authorization.
Lists parts with limited life requiring periodic replacement.
Suggests stocking specific parts for hardware failure prevention.
Outlines cleaning and replacement intervals for scanner components.
Details first contact for end-user support via CITS help desk.
Identifies the central point for all technical support issues.
Outlines the procedure for escalating technical support cases.
Detailed technical specifications of the imageFORMULA ScanFront 400.
The Canon imageFORMULA ScanFront 400 is a compact network scanner designed for efficient document management within a network environment. It offers a customizable Web Application mode, allowing scanned image data to be easily transferred to various destinations. This includes shared folders on server or client PCs within the same network, direct printing to a connected printer, or delivery to remote locations via e-mail or Internet fax services.
One of the primary functions of the ScanFront 400 is its versatile scanning capability. It can handle a wide range of document sizes, from small business cards to A4/LTR size paper. The scanner supports color, grayscale, and black-and-white (B&W) scanning. It boasts impressive speeds, capable of scanning up to 45 pages-per-minute (ppm) for 1-sided LTR paper and up to 90 images per minute (ipm) for 2-sided LTR paper, at a resolution of 200 x 200 dpi. The actual scan speed may vary depending on the selected image file format.
The device offers flexible transfer options for scanned documents. Users can send files to shared folders, FTP servers (though it's important to note that FTP servers requiring firewall settings are excluded), e-mail addresses, and fax services via an Internet fax. This broad range of destinations ensures that documents can be routed efficiently to meet various business needs.
For enhanced image quality and document handling, the ScanFront 400 incorporates several advanced features. It supports long document scanning, automatically detecting and adjusting for extended document sizes. The scanner delivers high image quality with an optical resolution of up to 600 dpi. Users also have the convenience of saving image files directly to a USB Memory device.
Operation of the ScanFront 400 is intuitive, thanks to its 10.1-inch TFT WSVGA (1024 x 600 dots) touch panel screen. This touch panel allows for easy navigation and control. For users who prefer alternative input methods, the scanner also supports the connection of an optional mouse and keyboard.
Managing multiple ScanFront scanners on a network is streamlined with the ScanFront Administration Tool. This tool allows for simultaneous management of several devices, simplifying network-wide scanner deployment and maintenance.
The scanner includes various "Job Buttons" to enhance workflow efficiency. These include a Shared Address Book and Shared Job Button, as well as My Address Book and My Job Button, enabling quick access to frequently used settings and destinations. The device also supports Directory Services, further integrating it into existing network infrastructures.
Several functional restrictions and image processing features are built into the ScanFront 400 to optimize scanning results. These include:
Regarding maintenance, the ScanFront 400 is designed for user-friendly upkeep, with some components being end-user replaceable. The "Exchange Roller Kit," which includes a new Retard Roller, Feed Roller, and Document Holding Guide, is a consumable part that users can replace when worn or if paper jams occur after cleaning. This kit has an estimated life of 200,000 sheets.
Other periodic maintenance tasks include cleaning the main body, touch panel, scanning glass, and other rollers. The main body and other rollers should be cleaned with a slightly dampened cloth to remove dirt, then wiped dry with a clean, dry cloth. The touch panel and scanning glass require a dry, lint-free cloth for cleaning. The feed path should be cleaned with a commercially available air blower to remove dust and paper particles.
While most maintenance is straightforward, some components, like the lithium battery for the real-time clock, are service technician replaceable only. This battery, with an estimated life of up to 4 years, should be replaced when an error message appears on the BIOS screen.
The installation of the ScanFront 400 is typically performed by the end-user, guided by the "Setup Guide" and "Operation Guide" included with the scanner, as well as an electronic manual on the provided CD-ROM. The estimated installation time for an experienced technician or end-user is approximately 20 minutes. Adequate installation space is crucial for both operation and service access.
For technical support, Canon provides various channels. End-users can contact the Canon Information Technology Services (CITS) help desk for product-related questions, pre- and post-sales inquiries, and assistance with hardware, software, and operational problems. If telephone-based troubleshooting is unsuccessful, CITS may provide contact information for a third-party service provider or process an Exchange Service. Dealers and authorized servicers can access the Canon USA Technical Support Center (TSC) for BISG product support, with policies and procedures available on the e-Support Center Web site. Internet support is also available via the Canon USA consumer Web site, offering software downloads, FAQs, product registration, and contact information.
In terms of warranty, the imageFORMULA ScanFront Limited Warranty is effective for one year following delivery to the original purchaser and includes Exchange Service. Consumable parts, such as rollers, are not covered by the warranty. Extended service plans, known as eCarePAK, are available for purchase through authorized Canon Resellers or Distributors, offering up to two years of extended coverage, including toll-free telephone support and Exchange Service. These plans must be purchased during the product warranty period and go into effect when the original warranty expires.
Overall, the Canon imageFORMULA ScanFront 400 is designed as a robust and user-friendly network scanner, offering comprehensive features for document scanning, management, and distribution, supported by a structured service and maintenance framework.
General| Scan to | E-mail, FTP, Fax, USB |
|---|---|
| Sensor type | CMOS CIS |
| Scan file formats | JPG, PDF, PNG, TIFF |
| Daily duty cycle (max) | 6000 pages |
| Film scanning | - |
| Duplex scanning | Yes |
| Grayscale levels | 256 |
| Maximum scan size | 216 x 356 mm |
| ADF scan speed (b/w, A4) | 45 ppm |
| Optical scanning resolution | 600 x 600 DPI |
| Black/white scanning color modes | Grayscale |
| Standard interfaces | RJ-45, USB 2.0 |
| Display | LCD |
| Scanner type | ADF scanner |
| Product color | Black |
| Display diagonal | 10.1 \ |
| Display resolution | 1024 x 600 pixels |
| Maximum scan width | 216 mm |
| Maximum scan length | 356 mm |
| Media thickness (min) | 0.04 mm |
| Scanning media types supported | Business Card, Plain paper |
| Maximum ISO A-series paper size | A4 |
| Standard input capacity | 60 sheets |
| Supported network protocols | TCP / IP (IPv4), DNS, DHCP, SMB, NTP, HTTP, FTP, SFTP, WebDAV, LDAPS |
| Bundled software | ScanFront Administration Tool Web Application Toolkit |
| Input voltage | 100/240 V |
| Power supply type | AC |
| AC input frequency | 50 - 60 Hz |
| Power consumption (off) | 0.5 W |
| Power consumption (typical) | 40 W |
| Operating temperature (T-T) | 10 - 32.5 °C |
| Operating relative humidity (H-H) | 20 - 80 % |
| Sustainability certificates | RoHS, ENERGY STAR |
| Type | Carrier sheet |
| Compatibility | imageFORMULA ScanFront 400/DR-C240 |
| Brand compatibility | Canon |
| Quantity per pack | 1 pc(s) |
Weight and Dimensions| Depth | 230 mm |
|---|---|
| Width | 305 mm |
| Height | 282 mm |
| Weight | 4500 g |
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