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English
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Troubleshooting
Please find attached an overview of the most common problems� If you have further questions, please contact your Canton dealer, contact our
service hotline at Tel� + 49 (0) 6083 287–0 or send us an e-mail to: info
@c
anton�de�
Problem Possible cause Solution
The Amp 5�1 does not
respond to the remote
control�
1� Protective film not removed� 1� Remove the protective film on the remote control�
2�
The battery is empty
�
2� Replace the battery� Observe correct battery type and cor-
rect polarity when inserting the battery�
No sound� 1�
Sound format of the source device selected is
incorrectly
�
1� Please check the setting of your source device�
2� There is no signal from the player resp� the
volume is set to "zero"�
2� Unlock the digital output on the source device, increase the
volume (please refer to the manual of the device)�
3� The cable is not connected correctly or
defective�
3�1 Check the connection between the player and the Amp 5�1
and replace the cable if necessary�
3�2 Make sure that the protective caps on the connectors
of the optical cable (TOSLINK) are removed�
Sound reproduction
too soft�
1� Volume of the Amp 5�1 or the source device
(especially mobile devices) is set too low
1� Increase the volume, especially at (mobile) devices, with the
“Volume” button�
2� The max� possible volume was limited by the
“Volume” function [VOL]�
2� Increase the max� possible volume according to the
instructions�
The Amp 5�1 does not
turn on�
1� Mains cable not connected to power outlet
and / or Amp 5�1
1� Make sure that the power cable is correctly connected to the
Amp 5�1 and the power outlet and is fully plugged in�
Problem Possible cause Solution
The Amp 5�1 does not
turn on automatically�
1� The standby function is factory set to Network
[NSB]� The system must be turned on manually�
1� In order to automacially turn on, the standby function must be
switched to Auto [AUT]�
2� The device has been switched off via the
“ON / Standby” button of the remote control
or the “Power” button of the TV remote
control (when using the IR learning function)�
2�1 Switch on the Amp 5�1 via the “ON / Standby” button of the
remote control and wait until it automatically switches to the
standby mode, next time�
2�2 Delete the “Power” button of your TV remote from the Amp
5�1 to prevent it from switching off together with your TV�
3� The signal from the source at the analogue input
[AUX] is too low�
3� Increase the output level (volume) on your analogue source
device�
The Amp 5�1
switches off
unintentionally�
1� The standby function was set to ECO, AUT or NSB� 1� Select the standby function Manual [MAN] if the Amp 5�1 is
meant to stay on, even without an input signal�
2� The infrared command for Standby has been
learned incorrectly�
2� Learn the infrared command for On (turn on) resp� Standby
(turn off) again�
The Amp 5�1
does not turn off auto-
matically��
1� The standby function is set to Manual [MAN]� 1� Activate the standby function ECO, AUT, or NSB�
2� The standby function Auto [AUT] is activated and
the source device also transmits a carrier signal in
standby mode (optical or coaxial digital input,
only)�
2� Switch off the source device at its mains switch or disconnect
it from the mains in any other way�
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