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NO DISPLAY ON WIRED CONTROLLER (TOUCH SCREEN CONTROLLER) 
1. Error display: 
No display (the screen does not light) 
2. Applicable models: 
Touch screen controller: 40VM900005 
3. Error definition: 
No display on wired controller 
Check the power supply of wired controller 
4. Possible causes: 
•  The wired controller is in the process of POST (self-check when power on) and has not started 
•  The wired controller is in sleep, and its screen dims out (normal condition) 
•  Abnormal power supply to the wired remote controller 
•  Wiring of wired controller does not meet the design requirements 
•  The wired controller is damaged 
•  The external power supply is damaged
Power off
Power off
Is the wired controller in the 
process of POST?
Touch the screen or press the 
ON/OFF screen  button to see 
if the light turns on.
Is the POWER port for this 
controller connected to the 
24VAC power supply?
Ensure the terminals are 
securely connected
Replace the wired controller
Is the power supply in 
the range of 18VAC to 30VAC? 
Wait one minute for startup to  
complete.
Connect the POWER port to the 
24VAC power supply
Reconnect the wire and fasten the 
crimping screws
Replace the power supply
YES
NO
YES
NO
NO
NO
Normal (The screen light is off when 
there is no activity for 90 seconds
NO
YES
YES
YES