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Troubleshooting from Remote Controller 
NO DISPLAY ON WIRED CONTROLLER (PROGRAMMABLE AND NON-PROGRAMMABLE) 
1. Error display: 
No display (the screen does not light on) 
2. Applicable models: 
•  Non-programmable controller: 40VM900002 
•  Programmable controller: 40VM900003 
3. Error definition: 
No display on wired controller 
Check wiring between IDU and controller 
4. Possible causes: 
•  Incorrect wiring between IDU and controller 
•  Wiring of wired controller does not meet the design requirements 
•  The wired controller is damaged
•  The main board of IDU is damaged 
Power off
NO
ports HA and HB of the 
wired controller are securely connected 
to ports HA and HB of the indoor unit.
YES
NO
Does the communication wire 
meet the design requirement?
Reconnect the wire for ports HA and 
HB, and securely fasten the screws
The 18AWG shielding wire can be 
used as a communication wire with 
maximum length of 820 feet 
Error resolved
Replace the wired controller. 
Did the error clear?
Power off
Power off
YES
YES
Replace the main control board of 
indoor unit.
NO
Check whether