23   Error code 
23.1 About error 
Type of errors is below. 
  Cash register operational error 
  Except cash register operational error 
 System error 
 
About Cash register operational error, please refer next section. 
Others are please refer related documents or manuals. 
 
 
23.2 Cash register operation error code 
 
 
Error code 
 
Error message 
 
 Solution 
000 
E000 Operator mistake.  Your  operation/sequence is not correct. Please 
check your operation and try again. 
001 
E001 Wrong mode operation.  Specified check/table is hold wrong mode. Once 
changed to check/table original mode and use it. 
003 
E003 Wrong operator.  You are not allowed to operate the check/table. 
 
008 
E008 Please sign on.  This operation needs to be signed on. 
 
011 
E011 Close the drawer.  the drawer is open. Please close the drawer. 
012 * 
E012 Printer paper end.  Set new paper. 
013 
Option Printer 
E013 Printer error. 
 
Check the cable connection, power supply or paper 
jam. 
015 
Built-in Printer 
E015 Printer error. 
 
Check auto cutter unit. 
017 * 
E017 Check No. compulsory  Enter check/table number. 
 
018 * 
E018 Table No. compulsory  Enter table number. 
 
019 * 
E019 No. of covers compulsory  Enter number of covers. 
 
020 
E020 Customer type compulsory  Enter customer type. 
022 
E022 Perform Loan operation.  Perform Loan operation. 
023 
E023 Customer No. compulsory  Enter customer 
025 
E025 Illegal scale read.  Electronic Scale Error. 
026 
E026 Item selection error.  Selected item(s) are not enough. You need to enter 
more items. 
029 
E029 Error in finalize. 
 
Finalize the payment. 
031 
E031 ST compulsory  Press <SUBTOTAL> key before finalization. 
 
035 
E035 Change amount exceeds the 
limit. 
Enter tendered amount again. 
032 
E032 FSST compulsory  Press <FSST> key before finalization. 
033 
E033 Enter tendered amount.  Enter tendered amount force.. 
040 
E040 No receipt data 
 
Receipt print is allowed when receipt data exist. 
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