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Check for parts online at www.castlestoves.com or call 800-450-EDGE (3343) M-F 8-5
Operator's Manual
Serenity Pellet Stove
ENGLISH
PROBLEM CAUSE SOLUTION
Fuel not feeding, vacuum and
hopper lid signal present on the
control.
Auger is obstructed
Auger not working
Remove auger from housing and clean obstruction rst.
Enter the diagnostic area in the controller and highlight the
circle next to “feeding”. This should cycle the auger and feed
pellets. Replace auger if necessary
Fuel not feeding, no hopper lid
signal on control
Hopper lid is open
Hopper lid switch not functioning
correctly
Close hopper door. Enter the diagnostic area on the
controller; circle next to “limit” should be highlighted when
the hopper lid is closed. The circle will be unshaded if the
hopper lid is opened.
Check hopper door seal.
Replace hopper safety switch if not operating properly.
PROBLEM CAUSE SOLUTION
Fire burns lazy and smoky Stove is dirty
Poor quality fuel
Clean re pot.
Clean ash pan.
Clean exhaust vent system.
Clean stove through cover plate clean-out hole.
Increase exhaust motor voltage.
PROBLEM CAUSE SOLUTION
Feeds fuel will not light all; control
indicators are on
Igniter tube or burn pot plugged
with ash,
Faulty igniter
Clean re pot, clean igniter tube. Verify igniter adjustment.
Only the wire leads should be out of the igniter retainer.
Enter the diagnostic area in the controller and test the
ignitor by highlighting “re”. You should feel heat coming
from the igniter holder within two minutes.
Replace if necessary
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