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34
Operator's Manual
Serenity Pellet Stove
PROBLEM CAUSE SOLUTION
Fault light comes on Fire goes out Control reads out of fuel, check burn pot. Add fuel to the
hopper.
If the hopper is full, relight if it continues to give that signal.
Then enter the diagnostic area of the controller. A circle
next to “NTC1” should be highlighted. If not, replace the
52C proof of re switch. Check pigtail leads, replace spade
terminals as necessary.
PROBLEM CAUSE SOLUTION
Fault light is on Overtemp The room fan can be tested by highlighted the circle next to
“Blower”. Allow stove to cool and restart.
Check exhaust pipe for obstructions.
Increase blower voltage, through controller, in each stall.
PROBLEM CAUSE SOLUTION
Fuel not feeding, no vacuum signal
on the control
Main door or ash pan not sealed.
No negative pressure in re
chamber
Piping or stove may be plugged
with ash
Combustion Motor has failed
The pressure sensor shuts o the feed auger when there is
no negative pressure in re chamber.
Check door seals.
Check viewing glass seals.
Clean venting and stove.
Verify combustion motor is turning.
Enter the diagnostic area on the controller and highlight
the circle next to feeding; this should cycle the auger and
feed pellets. Then highlight the circle next to “exhaust”. The
exhaust motor should turn on and within 20 seconds, the
vacuum signal should also become highlighted.
TROUBLESHOOTING GUIDE
WARNING
UNPLUG STOVE AND LET COOL BEFORE PERFORMING
ANY MAINTENANCE. HOT PARTS CAN CAUSE BURNS.
NEVER TEST OR CHECK ELECTRICAL COMPONENTS
UNLESS THE STOVE IS UNPLUGGED FROM POWER
SUPPLY. ELECTRICAL SHOCK CAN OCCUR.
WARNING
NEVER SERVICE OR TOUCH THE FEED AUGER
WITH THE STOVE PLUGGED IN.
NEGATIVE PRESSURE IN A HOME IS A SERIOUS
ISSUE. IF THERE IS A PROBLEM, THE STOVE
SHOULD BE INSTALLED WITH A FRESH AIR KIT
NOT INCLUDED.
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