Saturn S1F2 User Manual
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Page 28 of 34
Issue 01
Restart the terminal
Select ‘SD’ and swipe the card on the swipe reader allocated on the right side
of the terminal
Clean the reader by swiping the card up and down several times (do not use
payment card as this may cause the damage to the magnetic stripe on the
card)
Run the update
10.4. Printer troubleshooting
Ensure that correct paper is used and paper is feed from underneath the roll.
Ensure the printer lid is locked properly
Restart the terminal
From ‘Enter amount’ select left arrow (on the top left side of the display)
MENU Settings Printer – touch ‘0’ on the screen and from numeric keypad
select ‘2’, then select ‘ROLL’
Exit sale app and enter ‘Test utility’
Select ‘COG’ symbol from the red bar on the left side of the terminal - select
‘Printer’ then click on ‘Print’
Ensure that printer roller (allocated on the printer lid) is installed with the cog
on the right side and that it spins freely
Ensure that the battery is charged minimum of 20%
Look for any physical damage to the printer, paper lid, and printer roller