cecotec CONGA 4490 - Troubleshooting

CONGA 4490 | 41
ENGLESK
Do not dispose of waste batteries at will. It is suggested to hand them over
to professional organizations for correct treatment.
9. Troubleshooting
Problem Solution
The robot does not start
up or does not clean.
The robot cannot operate with low battery. Allow it to
charge before operating it.
The room temperature is below 0 ºC or above 50 ºC.
Operate the robot in a room where the temperature is
between the stated temperature range.
The robot cannot charge or
return to the charging base.
There are too many obstacles near the charging base,
relocate the charging base to an area free of obstacles.
Clean the charging terminals.
Make sure the power switch is turned on.
The robot is too far away from the charging base, place it
closer and try again.
colóquelo más cerca y vuelva a intentarlo.
There is very little free space around the charging base.
Make sure the charging terminals are clean.
The robot does not work
properly.
Turn the robot o, switch it o and turn it on again.
Once the robot is turned on and has left the charging
base, hold down the Back home button on the robot until
it beeps. Immediately after, let go the button and press it
again until the robot starts speaking. This way the robot
will be restarted.
The robot emits a strange
noise during cleaning.
The main brush, side brush or omnidirectional wheel may
have foreign matters tangled, stop the robot and clear it up.
The robot does not clean
eciently or dust leaks from
the robot.
The dust tank is full. Empty it and clear the high-eciency
lter if it is blocked.
The high-eciency lter is blocked, clear it.
The main brush is tangled with foreign matter, please clear
it up.
The robot could not connect
to Wi-Fi.
The Wi-Fi signal is poor. Make sure the Wi-Fi signal is
correct.
The Wi-Fi connection is unstable. Reset the router, check if
there are any App updates and try again.
Make sure your device’s mobile data are deactivated to
improve the binding process.