Why my Cecotec Vacuum Cleaner does not clean efficiently or dust leaks from it?
Inefficient cleaning or dust leaks from your Cecotec Vacuum Cleaner can occur if the dust tank is full, so empty it and clear the high-efficiency filter if it is blocked. Also, check if the high-efficiency filter is blocked and clear it. Another possible reason is that the main brush is tangled with foreign matter; if so, please clear it up.
How to fix Cecotec Vacuum Cleaner that does not start up or does not clean?
If your Cecotec Vacuum Cleaner isn't starting or cleaning, it might be due to a low battery. Allow it to charge fully before use. Also, ensure the room temperature is between 0 ºC and 50 ºC, as the robot cannot operate outside this range.
What to do if Cecotec Vacuum Cleaner could not connect to Wi-Fi?
If your Cecotec Vacuum Cleaner is failing to connect to Wi-Fi, ensure the Wi-Fi signal is strong and stable. Try resetting your router and check for app updates. Also, deactivate your device’s mobile data to improve the binding process.
Why my Cecotec Vacuum Cleaner emits a strange noise during cleaning?
If your Cecotec Vacuum Cleaner is making strange noises during cleaning, the main brush, side brush, or omnidirectional wheel may have foreign matters tangled. Stop the robot and clear it up.
What to do if Cecotec Vacuum Cleaner is always offline?
If your Cecotec Vacuum Cleaner is always offline, make sure it is successfully connected to the network and always within range of the Wi-Fi signal.
What to do if Cecotec Vacuum Cleaner does not resume cleaning?
If your Cecotec Vacuum Cleaner does not resume cleaning, ensure it is not in Sleep mode, as it will not resume cleaning in this mode. Also, it won’t resume cleaning when it is placed manually on the charging base.
Why Cecotec Vacuum Cleaner did not carry out the scheduled cleaning task?
If your Cecotec Vacuum Cleaner didn't perform a scheduled cleaning, check if the robot is in Night mode and switch mode. Also, ensure the robot is connected to the network.
What to do if connection between the mobile phone and Cecotec Vacuum Cleaner failed?
If the connection between your mobile phone and the Cecotec Vacuum Cleaner fails, ensure that both the robot and the charging base are in an area with a good Wi-Fi signal. If the problem persists, reset the router and try connecting them again.
What to do if my Cecotec Vacuum Cleaner cannot charge or return to the charging base?
If your Cecotec Vacuum Cleaner is having trouble charging or returning to the base, try these steps: * Relocate the charging base to an area free of obstacles. * Clean the charging terminals. * Ensure the power switch is turned on. * Place the robot closer to the base. * Ensure there is enough free space around the charging base.
Why Cecotec Vacuum Cleaner does not return to the charging base after spot cleaning or after changing starting position?
The Cecotec Vacuum Cleaner will map and calculate a new route after operating under spot cleaning or after having changed its starting position. If the charging base is very far away from the robot, it will not be able to charge back automatically. Put the robot back on the charging base manually.
General| Model | Conga 4690 |
|---|---|
| Category | Robot Vacuum Cleaner |
| Suction Power | 2200 Pa |
| Battery Type | Lithium-Ion |
| Battery Capacity | 2600 mAh |
| Navigation Technology | Laser |
| Connectivity | Wi-Fi |
| App Control | Yes |
| Wet Mopping | Yes |
| Scheduled Cleaning | Yes |
| Auto Recharge | Yes |
| Smart Area Cleaning | Yes |
| Room Management | Yes |
| Charging Time | Approximately 4 hours |
| Voice Control | Yes (Google Assistant, Alexa) |
| Filter Type | HEPA Filter |
| Virtual Walls | Yes |
| Operating Modes | Auto, Spot, Edge, Manual |
Details robot parts, sensors, and accessories like charging base and mop attachments.
Guides on connecting the charging base, placement, and understanding charging indicators.
Instructions for filling and properly installing the Wet & Dry tank and dust compartment.
Explains robot buttons, Auto, Edge, and Back home modes, detailing their functions and operation.
Explains how to use the remote control for power levels, manual control, and activating modes.
Guides on setting the current time and scheduling cleaning tasks using the remote control.
Instructions for connecting the robot to Wi-Fi and using the mobile app for control and mapping.
Procedures for cleaning and recommended replacement intervals for the main, silicone, and Jalisco brushes.
Instructions for emptying and cleaning the dust tank and Wet&Dry tank.
Guidance on cleaning the high-efficiency filter, side brushes, and free-fall sensors.
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