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Char-Broil SMART-E 23651119 - Page 158

Char-Broil SMART-E 23651119
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CHARBROIL.EU158
TROUBLE SHOOTING
Problem Possible Cause Prevention/Solution
Controller Failure
No power to the control
console.
Barbecue starts ok but
control screen goes
blank, barbecue stops
working.
The unit is not plugged in.
The power circuit fuse has tripped.
A power cord malfunction or failure.
Controller fuse is blown.
Controller (PCB) malfunction.
Check to be sure if cord is properly plugged into outlet.
If Cord unplugged from outlet
Plug into outlet and reassess.
Cord plugged into outlet but no power to barbecue
Check if GFCI outlet or breaker has been tripped and reset circuit.
Barbecue has power
Barbecue on.
No power to barbecue - controller screen black
Unplug the barbecue from power
Remove the Top Fascia Panel and ensure all wires are not damaged
and are firmly connected, particularly the power cord.
Wires damaged
Replace appropriate components and reassess.
Wires undamaged, and connections conrmed
Remove Controller and check fuse on the back of the printed
circuit board.
If fuse blown or appears burned, replace 5A fuse and reassess.
If fuse looks OK, replace controller assembly.
GFCI Issues
No power to the control
console.
Barbecue starts ok but
control screen goes
blank, barbecue stops
working.
GFCI reset button pops
out on outlet.
Faulty GFCI outlet.
Moisture inside outlet.
Outlet not on a dedicated circuit.
Amp draw on outlet lower than 13
amps.
Circuit breaker issues.
Unplug everything from the outlet.
Press the reset button on the outlet and ensure the test button returns
to normal position.
Plug in and turn on barbecue for around 10 minutes, watch for GFCI
tripping.
If GFCI did trip during the 10-minute period verify the amp draw of the
GFCI (We recommend using a 16-amp GFCI). If Outlet is not 13-amp
or higher, replace the Outlet.
If a 16-amp GFCI is being used and tripping still occurs, an electrician
may be required.
If GFCI did not trip during the 10-minute period, and if you are using
a second appliance on the same outlet, re-plug in and turn on the
original second appliance.
If GFCI trips with the second appliance on, there may be an issue with
the second appliance.
Plug a different appliance in to the same outlet and turn the appliance
on.
If tripping occurs with the different appliance an electrician may be
required.

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