Char-Broil SMART-E 23651119 - Troubleshooting

CHARBROIL.EU157
TROUBLE SHOOTING
Error Code Problem Possible Cause Prevention Solution
Er1
• Erratic temp readings
(fluctuations).
• Low temps.
• Er1 message.
• The control system cannot detect the
temperature probe.
• Temperature probe malfunction.
• Unplug the barbecue from power.
• Remove the Top Fascia Panel and ensure all wires are
not damaged and are firmly connected.
Wires damaged
• Replace appropriate components and reassess
Wires undamaged, and connections conrmed
• Reassemble barbecue and restart cook session.
• If Error Code cleared and barbecue functions
properly, barbecue on.
• If Er1 Error Code remains, replace Temperature
Probe.
• If new Temp Probe does not solve issue, replace
Controller.
Er2
• Cook chamber
extremely hot.
• Grease fire.
• Er2 message.
• The control system detects very hot
temperatures in cooking chamber.
• Temperature probe malfunction.
• Unplug the barbecue from power.
• Allow barbecue to cool down and clean cooking grates
and element box of grease and food particles.
• Reassemble barbecue and restart cook session
• If Error Code cleared and barbecue functions
properly, barbecue on.
• If Er2 Error Code remains, replace Temperature
Probe.
• If new Temp Probe does not solve issue, replace
Controller.
Er3
• Cooking surfaces don’t
heat up.
• Er3 message.
• The control system cannot detect the
heating element.
• Heating element malfunction.
• Unplug the barbecue from power.
• Check Power Cord and Wire Harness between
Controller and Power Cord Box on the back of the Front
Brace and insure all wires are not damaged and are
firmly connected.
Wires damaged
• Replace appropriate components and reassess.
Wires undamaged, and connections conrmed
• Remove Top Fascia Panel and check wiring from
Element to Controller.
Wires damaged or connections broken
• Replace Wiring Harness.
Wires undamaged, and connections conrmed
• Replace Heating Element.
• If new Heating Element does not solve issue,
replace Controller.