Do you have a question about the ChargePoint Home Flex J1772 and is the answer not in the manual?
Covers warnings for installation, operation, and avoiding hazardous locations.
Emphasizes licensed professionals, codes, and proper grounding for safety.
Instructs users to check product condition and report any damage immediately.
Advises on supervision around children and avoiding contact with the connector.
Details temperature limits and required wire conductor types.
States no field-serviceable parts and advises on cable positioning to prevent damage.
Clarifies user responsibility for compliance with standards and codes.
Lists all components included in the J1772 Home Flex package for verification.
Identifies specific tools and hardware provided in the J1772 installation kit.
Lists all components included in the NACS Home Flex package for verification.
Provides contact information for missing parts and directs to online NACS installation guides.
Specifies the need for NEMA outlets or hardwiring supplies for installation.
Lists necessary tools like pencils, levels, drills, and pliers for mounting and wiring.
Details the requirement for the smartphone app for installation and configuration.
Guidelines for choosing a mounting location, considering cable reach and Wi-Fi.
Outlines requirements for circuit rating, continuous load, and wire sizing.
Covers breaker types, surge protection, and connection integrity.
Notes specific needs for outdoor installations, such as weather-resistant outlets.
Presents a table detailing supported amperages and estimated range per hour.
Differentiates plug-in (NEMA 14-50/6-50) and hardwired installations.
Highlights a restriction for plug-in installations in Canada.
Instructions for wiring the 240V circuit with appropriate outlets or conduit.
Emphasizes turning off power and labeling the circuit breaker correctly.
Details the process for mounting the station for plug-in installations.
Instructions for marking and drilling pilot holes for secure mounting.
Describes hanging the station on a screw and driving lag screws for stability.
Steps for preparing the station for hardwiring, including removing the plug.
Guidance on marking the center for mounting a hardwired station.
Instructions for marking all three mounting holes accurately for hardwiring.
Steps for hanging and securing the station using lag screws.
Procedures for routing wires through the rear knockout and sealing for weather protection.
Detailed steps for stripping wires and making connections in the terminal block.
Instructions on how to properly secure the wires using the terminal block levers.
Steps for inserting the charging cable wires into the correct terminals.
How to snap the terminal block levers to secure the charging cable wires.
Securing the cable with the clip and installing the wire cover.
Applying the correct rating label and snapping on the faceplate.
Proper management of the charging cable after installation.
Connecting the station, restoring power, and checking status lights.
Steps for obtaining and logging into the ChargePoint Installer app.
Instructions for setting installation type and appropriate breaker settings in the app.
Sending a notification to the homeowner about installation completion.
Guide for the homeowner to activate advanced features using the ChargePoint app.
Covers status lights for updating, setup, ready, scheduled, plugged in, charging.
Indicates whether the station is plugged in or actively charging the vehicle.
Covers Wi-Fi connection status and fault indicators.
Provides guidance on addressing error states and finding troubleshooting resources.
Details the three-year limited parts exchange warranty for the charging station.
Outlines the steps for obtaining warranty service, including RMA.
Clarifies installer responsibilities and potential costs for out-of-warranty service.
Lists exclusions like improper installation, maintenance, and cosmetic damage.
Covers exclusions like abuse, misuse, unauthorized modifications, and non-genuine parts.
Details limitations on liability and disclaims other warranties.
Specifies governing law and conditions for warranty modifications.
| Connector Type | J1772 |
|---|---|
| Maximum Output | 50 amps |
| Voltage | 240V |
| Wi-Fi Connectivity | Yes |
| Enclosure Rating | NEMA 3R |
| Cable Length | 23 feet |
| Warranty | 3 years |
| Mobile App | Yes (ChargePoint app) |
| Installation | Hardwired or Plug-in |
| Adjustable Amperage | Yes |
| Compatibility | All EVs with J1772 connector |







