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ChargePoint CT4000-HD - User Manual

ChargePoint CT4000-HD
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CT4000-HD (Head Assembly)
REPLACEMENT INSTRUCTIONS
Page 1
Ordering Information and Shipping Specifications
Single Output (non-gateway) CT4010-HD 25 lbs 27” x 20” x 11.75”
Single Output (gateway) CT4010-HD-GW 25 lbs 27” x 20” x 11.75”
Dual Output (non-gateway) CT4020-HD 31 lbs 27” x 20” x 11.75”
Dual Output (gateway) CT4020-HD-GW 31 lbs 27” x 20” x 11.75”
Parts Included
Keep the spare activation label. It contains
important information that you must
provide to allow the new head assembly to
be activated on ChargePoint (see page 11).
A duplicate label is attached to the head
assembly.
GATEWAY STATIONS ONLY:
The shipping box also includes an envelope
containing a SIM card. When replacing an existing
gateway head assembly, you will need to destroy
and discard its SIM card and use this new one in the
replacement head.
SIM card
Instructions
Head assembly*
Rubber plugs
(4 - two are spares)
A T25 L-wrench is attached to the side
of the head assembly with a security
tag
*Depending on your ordering option, the head assembly may have only one charging cable.
You Will Need
Needle Nose Pliers
#2 Phillips screwdriver
A ChargePoint card that has been activated on ChargePoint and set up for using
paid charging stations. Go to www.chargepoint.com to create a driver account and
order a ChargePoint card.

Questions and Answers

Summary

Ordering Information and Shipping Specifications

Parts Included

Remove the Existing Head Assembly

Install the New Head Assembly

GATEWAY STATIONS ONLY: Install the new SIM card

Instructions for installing the SIM card specific to gateway stations.

Record Station Information

Record Old Head Assembly Information

Writing down MAC address and activation password from the old head assembly.

Record New Head Assembly Information

Placing the spare activation label for the new head assembly.

Troubleshooting

APPENDIX A: Logical Head Swap Procedure

ChargePoint CT4000-HD Specifications

General IconGeneral
Input Voltage208-240 VAC
Connector TypeSAE J1772
MountingWall or Pedestal
TypeAC Level 2
Network ConnectivityEthernet, Wi-Fi, Cellular
Operating Temperature-22°F to 122°F (-30°C to 50°C)
Enclosure RatingNEMA 3R

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