IRIS Touch Engineering Manual Version 1.4 Page 37 of 40
11. Maintenance
There is no requirement for any onsite maintenance on the IRIS Touch .
If engineers want to carry out a maintenance inspection please perform the following:
Confirm the status of the IRIS Touch unit.
Clear any faults on the dialler.
Test the configured communication paths (Ethernet / GPRS / 3G).
Perform full test of alarms from the alarm panel and confirm these are received at the monitoring centre.
The IRIS Touch dialler will give a visual indication of the current system status via the SYS LED. If this is yellow
constant the current setup of the dialler is reporting OK, yellow flashing means the dialler is reporting some
trouble events.
Confirm current status
The IRIS Touch dialler will indicate the current status via the LEDs as per the information in Section 9 “Trouble
Reporting”.
Communication Paths Checks
The engineers can test the communication paths for both polling and alarm communications by removeing one of
the communication paths (dual path), and then confirming that the polling LED stays on for a number of minutes.
Next the engineer would send an alarm from the alarm panel and confirm this has been received at the monitoring
centre.
If you have an IRIS Touch 640 with dual paths enabled repeat these tests for the other communication path.
Test Alarm Panel Alarms and Communication to ARC
Depending on the monitoring centre (ARC) engineers will now be required to perform alarm test and possibly other
tests to the ARC. Before the engineer leaves site get confirmation from the ARC that all is working correctly.
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