WARNING – Always make sure the input power is completely disconnected before attempting any troubleshooting procedures.
All troubleshooting should be done by a qualified professional.
System Error 1 – No/Low Salt, Cell Scaling, Air, or Connection Problem
If a System Error 1 is illuminated, it is critical to check and fix these 5 issues before proceeding.
The following issues will commonly cause this error.
• Check the pool’s salt level and adjust to minimum 3500ppm if necessary.
• Confirm cell is fully clean & free of scale & debris between plates. Clean again if necessary.
• Check for air getting pulled into the cell causing large bubbles during operation.
• Check if cell plates are damaged, deteriorated, pitted or physically worn. If so, this indicates
corrosive water chemistry (low LSI, preventable) and the cell must be replaced.
• Check all cable connections and clean if necessary, to remove any corrosion or debris.
If none of the above resolve the System Error 1, proceed with the additional troubleshooting on the next page to
determine what the source of the issue is.
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