Cisco 6821 Administration Guide

Problem Report Tool
DescriptionParameter
Specifies the path to the PRT upload script. You can
enter the path in the format:
https://proxy.example.com/prt_upload.php
or
http://proxy.example.com/prt_upload.php
If PRT Max Timer and PRT Upload Rule fields are
empty, problem reports are not generated.
PRT Upload Rule
Determines the method used to upload PRT logs to
the remote server. Options are: HTTP POST and PUT.
Default: POST
PRT Upload Method
Determines at what interval (minutes) the phone starts
generating problem report automatically. The interval
range that you can set is 15 minutes to 1440 minutes.
Default: Empty
If PRT Max Timer and PRT Upload Rule fields are
empty, problem reports are not generated.
a
PRT Max Timer
Defines a name for the generated PRT file. Enter the
name in the format:
prt-string1-$MACRO
PRT Name
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
252
Phone Troubleshooting
Problem Report Tool

Cisco 6821 Specifications

General

Resolution	320 x 240 pixels
Speakerphone	Yes
Headset Port	Yes
Protocols	SIP
USB Port	No
Wireless	No
Bluetooth	No
Video Support	No
Conference Capabilities	Yes
Wall Mountable	Yes
Display	3.5-inch grayscale
Ethernet	10/100 Ethernet
Line Keys	2
PoE	IEEE 802.3af Power over Ethernet (PoE)
Codecs	G.711, G.722, G.729, iLBC
Weight	2.0 lb (0.91 kg)