Name: Cisco 7811
Brand: Cisco
Rating: 4 (1 reviews)

To Previous Page

PLACING CALLS

To place a call:

! Lift the handset or

Press the Speaker button or

Press the Headset button or

Press the New Call softkey or

Press a line button

! Dial the number

To place a second call on the same

line:

! Press the Hold button

! Press the New Call softkey

! Dial the number

To call an extension number:

! Dial the 4-digit extension number

To call an external telephone

number:

! Dial 9 + 1 + telephone number

To call Emergency Services:

! Dial 911 or 9 + 911

To redial the last number called:

! Press the Redial softkey

To place a speed dial call:

! While on-hook, enter the speed

dial code

! Press the SpeedDial softkey

ANSWERING CALLS

To answer an incoming call:

! Lift the handset or

Press the Speaker button or

Press the Headset button or

Press the Answer softkey or

Press the flashing line button

To answer a second incoming call:

! Press the flashing line button

To answer a call on a shared line:

! Press the flashing line button

ENDING CALLS

To end a call:

! Replace the handset or

Press the Speaker button or

Press the Headset button or

Press the End Call softkey

CALL HOLD

To place a call on hold:

! Press the Hold button

To retrieve a held call:

! Press the Hold button or

Press the Resume softkey or

Press the flashing line button

To toggle between two held calls

on the same line:

! Press the flashing line button

To toggle between three or more

held calls on the same line:

! Press the flashing line button

! Navigate to the held call

! Press the Resume softkey

To toggle between held calls on

shared lines:

! Press the flashing line button

CALL TRANSFER

To transfer a call:

! Press the Transfer button

! Dial the extension number or

9 + 1 + telephone number

! Option: Announce the caller

! Press the Transfer button or

Transfer softkey or hang up

If no answer or the line is busy:

! Press the Cancel softkey

! Press the Resume softkey or

Press the flashing line button

To toggle between calls:

! Press the Swap softkey

To transfer two calls on the same

line to one another:

! While connected to an active call,

press the Transfer button

! Press the flashing line button

! Press the Yes softkey to confirm

and complete the transfer

To transfer a call to a subscriber’s

voice mailbox:

! Press the Transfer button

! Dial ** + the 4-digit extension

number

! Press the Transfer button or

Transfer softkey or hang up

CONFERENCE CALLING

To place up to a 8-way conference

call:

! While connected to an active call,

press the Conference button

! Dial the next participant

! Option: Announce the conference

! Press the Conference button or

Conference softkey

To add additional participants:

! Repeat the above steps

To add an incoming caller to an

existing call or conference:

! While connected to the incoming

call, press the Conference

button

! Press the flashing line button

! Press the Yes softkey to confirm

and complete the conference

To view conference participants:

! Press the Details softkey

To remove a participant:

! Navigate to the participant to

remove

! Press the Remove softkey

CALL FORWARD ALL CALLS

To immediately forward all your

incoming calls to another number:

! While on-hook, press the Fwd All

softkey

! Dial the extension number or

Press the Messages button to

forward calls to voicemail

To deactivate call forwarding:

! Press the Fwd Off softkey

DO NOT DISTURB

To disable/re-enable the ringer for

all incoming calls:

! While on-hook, press the DND

softkey

DECLINE

To immediately forward a ringing,

live, or held call to voicemail:

! Press the Decline softkey

CALL PICKUP*

To answer a ringing call on a call

pickup group members phone:

! Go off-hook

! Press the PickUp softkey

! Press the Answer softkey

CALLBACK CALLING

To be notified when an unavailable

extension becomes available:

! On a ring no answer or busy,

press the CallBack softkey

! Press the Exit softkey

Upon callback alert:

! Press the Dial softkey

SELF CARE PORTAL

To customize your phone with

speed dials and other options:

! Enter into a web browser:

https://myphone.providence.ed

u/ccmuser

! Enter your Username:

Network ID

Enter your Password:

Network PW

! Click Sign In

EXTENSION MOBILITY

To temporarily configure another

Cisco 7841 phone as your own:

! Press the Applications button

! Select Extension Mobility

! Enter your UserID: Network ID

! Enter your PIN: Network PW

! Press the Submit softkey

! Press the Exit softkey

SINGLE NUMBER REACH (SNR)

To activate/deactivate SNR from

your desk phone:

! Press the Mobility softkey!

! Press the Select softkey to

Enable Mobile Connect/

Disable Mobile Connect

To switch from your desk to your

remote phone:

! Press the Mobility softkey

! Press the Select softkey to Send

call to Mobile Phone

! Answer your remote phone

Brand	Cisco
Model	7811
Category	IP Phone
Language	English

Cisco 7811 Quick Reference Card

Other manuals for Cisco 7811

Questions and Answers:

Cisco 7811 Specifications

Related product manuals