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Cisco 7811

Cisco 7811
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Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified
Communications Manager 10.0 (SIP)
First Published: May 05, 2015
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883

Table of Contents

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Cisco 7811 Specifications

General IconGeneral
Wall MountableYes
ProtocolsSIP
Ethernet Switch10/100
PoEYes, IEEE 802.3af (Class 1)
HandsetStandard Handset
SpeakerphoneYes
Headset PortNo
CodecsG.722, iLBC

Summary

CHAPTER 1 Getting Started

Accessibility Features

Provides features for vision, hearing, and mobility impaired users.

Phone Connections

Instructions on connecting the Cisco IP phone to a LAN and power sources.

Buttons and Hardware

Details the buttons and hardware components of the Cisco IP phone models.

Phone Screen

Explains the phone display interface, icons, and softkey labels.

Power Requirements

Specifies the required power adaptors and voltage for Cisco IP phones.

Power Save and Power Save Plus

Describes energy-saving modes for the phone's display and power.

CHAPTER 2 Phone Setup

Connect Footstand

Instructions on attaching the footstand to the Cisco IP phone for desk placement.

Adjust the Handset Rest

Procedure for adjusting the handset rest for wall-mounted phones.

CHAPTER 3 Basic Operations

Make Calls

Procedures for initiating calls using handset, speakerphone, or headset.

Answer Calls

Methods for answering incoming calls using various phone features.

Manage Calls

Features for diverting, forwarding, transferring, and swapping calls.

Hold Calls

How to place an active call into a held state.

Call Park

Temporarily store a call to retrieve it from another phone.

Sign In To the Cisco Unified Communications Self Care Portal

Accessing phone settings and features via a web portal.

CHAPTER 4 Contacts

Corporate Directory

Accessing and searching corporate contacts stored on the phone.

Personal Directory

Managing personal contacts, including adding, editing, and deleting entries.

Cisco WebDialer

Using a web browser to initiate calls via the Cisco IP Phone.

CHAPTER 6 Voicemail

Voicemail Overview

Information on how voice messages are stored and managed on the voicemail system.

Check for Voice Messages

Methods to identify and be notified of new voice messages via visual or audio cues.

Access Voicemail

Steps to access the voicemail system and follow voice prompts.

CHAPTER 7 Calling Features

Conference

How to talk simultaneously with multiple parties on a call.

Meet Me Conference

Hosting or joining a conference call at a predetermined number and time.

Speed Dial

Using preset codes or screen items to quickly place calls.

Do Not Disturb

Enabling and disabling incoming call indicators like the ringer.

Cisco Extension Mobility

Temporarily configuring a Cisco IP Phone with your user profile.

Mobile Connect

Using your mobile phone to handle calls associated with your desk phone.

CHAPTER 12 Product Safety and Security

Safety and Performance Information

Details on power outages and external devices affecting the Cisco IP Phone.

FCC Compliance Statements

Statements required by the Federal Communications Commission for device compliance.

Cisco Product Security Overview

Information on product cryptographic features and U.S. export regulations.

CHAPTER 9 Preferences

Change Ringtone

Customizing the phone's incoming call indicator and ringer volume.

Adjust Contrast

Adjusting the phone screen contrast using navigation controls.

Line Settings

Configuring line-specific settings like call forwarding and ring patterns.

Phone Services

Accessing special features, network data, or web-based information.

CHAPTER 10 Frequently Asked Questions

Frequently Asked Questions

Answers to common questions about phone features and functionality.

CHAPTER 11 Troubleshooting

Conference Button and Softkey Unresponsive

Troubleshooting when conference features are not working due to participant limits.

Cannot Sign In to Personal Directory

Steps to resolve issues signing into the personal directory.

Security Error Message

Troubleshooting a 'Security Error' message indicating an internal phone error.

CHAPTER 13 Warranty

Cisco One-Year Limited Hardware Warranty Terms

Details of the hardware warranty and services for Cisco products.

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