◦
Your line button turns green.
◦ Your coworker’s line button turns red.
When the line button is red, that line cannot be used to barge in on the call or used to make another
call.
•
If you put the call on hold:
◦
Your line button flashes green.
◦ Your coworker’s line button flashes red.
When the line button flashes red, your coworker can pick up the call.
Your call history shows the status for all calls for shared lines. For example, if a call rings on a shared line
and you answer the call, your coworkers who share the line will see that the call was answered remotely. Your
call history identifies calls that were Placed, Received, Remote Placed, Remote Received, or Missed.
Feature Buttons and Softkeys
This table provides information about some of the features that are available on dedicated feature buttons,
and some of the features that your system administrator sets up either on programmable feature buttons or
softkeys.
For more information, contact your system administrator.
The Cisco IP Phone 7811 does not have programmable feature buttons.Note
Table 2: Feature Access
SoftkeyProgrammable Feature
Button
Dedicated Feature
Button
Feature Name
XcBarge
XXCall Back
XXCall Forward All
XXCall Park
XCall Park Line Status
XXCall Pickup
XCall Pickup Line Status
XXConference
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP)
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Advanced Operations
Feature Buttons and Softkeys