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General| Wireless | No |
|---|---|
| Video Support | No |
| PoE | Yes, 802.3af/at |
| Audio Codec Support | G.711, G.722, G.729, iLBC |
| Network Protocols | SIP, SDP, IPv4, IPv6, UDP, TCP, DNS, TFTP, HTTP, HTTPS, DHCP |
| Security Features | 802.1X, TLS, SRTP |
| Power Options | PoE |
| Headset Port | 3.5mm |
| Buttons | Line keys, navigation cluster, softkeys, mute, speakerphone, headset, volume control |
| Bluetooth | No |
| Ethernet Switch | Yes, 2-port 10/100/1000 |
| USB Port | Yes, for headset (7875) |
Overview of Cisco IP Phone 7800 Series models, features, and capabilities.
Details on features supported by the phone and potential configuration limitations.
Lists firmware release updates and corresponding new or changed features.
Procedure to adjust the handset rest for proper seating and stability.
Instructions on how to adjust the phone's viewing angle for better screen visibility.
Steps to connect the Cisco IP Phone to the telephone network using an Ethernet cable.
Guide to onboarding the phone by entering a 16-digit activation code.
Procedure to set a password for the phone during its first boot-up.
Explanation of how administrators can configure user authentication for phone menus.
How to sign into a different phone in the network using Extension Mobility.
Instructions for setting profile rules on the phone via the Applications menu.
How to monitor coworker line status using Busy Lamp Field (BLF) keys.
Steps to activate or deactivate monitoring of the entire BLF list.
Guide to configuring a line key to monitor a specific coworker's line status.
Procedure to remove a feature previously configured on a line key.
How to configure a line key to act as a shortcut to a menu.
Overview of customizing phone settings via the web interface.
Explanation of configuring and using speed dial numbers, including dial string rules.
Description of the different Cisco IP Phone 7800 Series hardware models and their buttons.
Details on entering letters, numbers, and special characters using the phone keypad.
Explanation of phone interaction methods using softkeys, line buttons, and feature buttons.
Description of the phone screen layout, including header, middle, and footer sections.
Information on approved power adapters for Cisco IP Phone 7800 Series.
Guidance on common phone issues and how to resolve them with administrator assistance.
How to retrieve phone identifiers (UDI) for troubleshooting purposes.
How to view network connection details, IP address, and status.
How to view phone status information like elapsed time and packet statistics.
Procedure to view detailed information about recent call records.
Guide to initiating calls using the phone, including speakerphone and headset options.
Basic procedure for making a call using the phone's handset.
Instructions for using the speakerphone for hands-free calling.
Procedure for making calls using a connected headset for privacy and convenience.
Steps to make an emergency call, including location services.
Overview of configuring and using speed dial functionality via the phone or web page.
Steps to assign speed dial functionality to a specific line key on the phone.
Procedure for dialing international numbers using the plus (+) sign prefix.
Information on how to encrypt calls for security and privacy.
General guidance on answering incoming calls on the Cisco IP Phone.
Steps to reject an incoming call or send it to voicemail.
How to silence ringing for an incoming call while still receiving a visual alert.
How to activate Do Not Disturb (DND) to silence phone notifications.
How to answer a call ringing on a coworker's phone within a pickup group.
Procedure to mute the microphone during an active call.
Managing active calls by placing them on hold and resuming them.
Functionality to park a call and retrieve it from any phone in the network.
Setting up call forwarding services to redirect incoming calls.
Procedures for transferring active calls to another person.
Setting up and managing conference calls with multiple participants.
How to record an active call, including call recording icons.
Managing IM&P contacts and viewing presence information.
Manually setting your presence status on the phone.
Features and capabilities when using multiple phone lines.
Overview of call center agent features and Automatic Call Distribution (ACD).
Managing personal contacts, including adding, searching, and editing entries.
Step-by-step guide to adding new contacts to the personal address book.
How to search for contacts within the personal address book.
Procedure to call a contact directly from the personal address book.
How to modify existing contact information in the personal address book.
Steps to delete a contact entry from the personal address book.
Searching contacts across multiple directories from a central screen.
Overview of corporate directories supported, including LDAP, Broadsoft, and XML.
Information on accessing and managing contacts within the Webex directory.
Searching for contacts within the Webex directory by name or email.
Managing contacts within the Broadsoft Directory, including XSI integration.
Procedure to search for contacts in the BroadSoft directory.
Information about using Lightweight Directory Access Protocol (LDAP) directories.
Searching for contacts within an LDAP directory.
Overview of retrieving and calling contacts from an XML directory.
How the phone matches numbers to names in call history and directories.
Viewing the list of the 180 most recent individual and group calls.
Checking the phone's history of incoming, outgoing, and missed calls.
Viewing the duration of received and placed Webex calls.
Accessing call logs from XSI server, phone, or Webex cloud server.
Procedure to redial a number from the recent calls list.
Steps to delete specific entries or the entire recent calls list.
Adding a new contact to the address book directly from a recent call record.
Accessing personal voice messages and setting up voicemail on the phone.
Instructions for configuring the personal voicemail phone number if not pre-set.
Identifying new voicemail messages through visual and audible cues.
Procedures to access voicemail messages using the Messages button or specific actions.
Retrieving voicemail messages without viewing a list, using audio prompts.
Table detailing phone behavior and LED status based on voicemail and missed call settings.
Understanding icons and LED indicators for monitored voicemail account states.
How to access messages for a monitored voicemail account via a line key.
Introduction to accessing phone settings via the screen or web interface.
Procedure to set a custom ringtone for incoming calls.
Adjusting the ringer volume for incoming calls on the phone or web page.
Configuring call forwarding services (All, Busy, No Answer) directly from the phone.
Activating Do Not Disturb (DND) for a particular phone line.
Instructions to block incoming calls without caller information.
Preventing your name and number from being displayed on the receiver's screen.
Enabling call encryption to protect conversations from eavesdropping.
Configuring the phone to automatically answer incoming calls.
Activating call waiting to receive notifications for incoming calls during an active call.
Configuring HTTP proxy settings for internet access through the phone.
Overview of setting up and managing VPN connections on the phone.
Procedure to configure VPN connection parameters on the phone.
Steps to enable a configured VPN connection by rebooting the phone.
How to check the current VPN connection status and IP address.
Enabling and configuring the phone's screen saver settings.
Modifying the screen contrast level for better readability.
Adjusting the screen backlight brightness and timer settings.
Selecting the preferred audio device (speaker, headset, none) for calls.
Procedure to set or change the phone's password for security.
Entering authentication credentials to synchronize the phone with its provisioning profile.
Instructions on how to reboot the phone for settings to take effect.
Table detailing accessory compatibility across different Cisco IP Phone 7800 Series models.
Information and guidance on using headsets with Cisco IP Phones.
Step-by-step instructions for plugging in a standard headset.
How to switch between connected headsets during an active call.
General safety, performance, and environmental considerations for phone usage.
Impact of power interruptions on phone services and potential need for reconfiguration.
Recommendations for using quality external devices shielded against RF and AF signals.
Regulatory compliance information for various regions and standards.
Statements regarding FCC compliance for radio frequency emissions and interference.
Information on product cryptographic features and compliance with import/export laws.
