If a menu item has an index number, you can enter the index number with the keypad to select the item.
Softkey, Line, and Feature Buttons
You can interact with the features on your phone in several ways:
• Softkeys, located below the screen, give you access to the function displayed on the screen above the
softkey. The softkeys change depending on what you are doing at the time. The More ... softkey shows
you that more functions are available.
• Feature and line buttons, located on either side of the screen, give you access to phone features and phone
lines.
• Feature buttons—Used for features such as Speed dial or Call pickup, and to view your status on
another line.
• Line buttons—Used to initiate or answer a call or resume a held call. You can also use a line key
to open and close the call session window, and to navigate through the call session window. Open
the call session window to see the calls on the line.
Feature and line buttons illuminate to indicate status:
• Green—Line is idle.
• Red, steady—Line is active or in use.
• Red, flashing—Line is on hold or there is an inbound call.
• Amber, steady—Line is unregistered (cannot be used).
Some functions can be set up as softkeys or as feature buttons. You can also access some functions with
softkeys or the associated hard button.
Phone Screen Features
The phone screen shows information about your phone such as directory number, active call and line status,
softkeys, speed dials, placed calls, and phone menu listings. The screen is made up of three sections: the
header row, the middle section, and the footer row.
Cisco IP Phone 7800 Series Multiplatform Phones User Guide
24
Your Phone
Softkey, Line, and Feature Buttons
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