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Cisco 7841 User Manual

Cisco 7841
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Cisco IP Phone 7800 Series Multiplatform Phones User Guide
First Published: 2016-01-29
Last Modified: 2023-01-18
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883

Table of Contents

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Cisco 7841 Specifications

General IconGeneral
Ethernet SwitchYes
Lines4
Headset PortYes
Wall MountableYes
Display3.5-inch grayscale display
AudioWideband audio
PoEIEEE 802.3af
SpeakerphoneFull-duplex
Ethernet Ports2 x 10/100/1000
Headset JackRJ9
ProtocolsSIP
Codec SupportG.711, G.722, G.729, iLBC
MountingDesk or wall
Weight1 kg

Summary

Your Phone

Feature Support

Details on the features supported by the Cisco IP Phone 7800 Series.

New and Changed Features

Information on new and updated features across different firmware releases.

Phone Setup

Instructions for initial phone setup and network connection.

Buttons and Hardware

Overview of the physical buttons and hardware features of the Cisco IP Phone 7800 Series.

Troubleshooting

Guidance on resolving common phone issues and scenarios.

Power Requirements

Information on approved power adapters for the Cisco IP Phone 7800 Series.

Calls

Make Calls

Basic instructions and methods for making calls using the phone.

Speed Dial

Configuring and using speed dial numbers for quick call access.

Answer Calls

Procedures for answering incoming calls, including call waiting.

Turn On Do Not Disturb

Enabling DND to suppress notifications and avoid distractions.

Hold Calls

Instructions on placing active calls on hold and resuming them.

Forward Calls

Setting up call forwarding services to redirect incoming calls.

Transfer Calls

Methods for transferring active calls to another person.

Call Center Features

Configuration and usage of call center agent functions.

Contacts

Personal Address Book

Managing contacts within the phone's personal address book.

Search for a Contact in the All Directories Screen

Searching for contacts across multiple directories accessible from the phone.

Corporate Directory

Looking up coworker numbers in corporate directories like LDAP and BroadSoft.

LDAP Directory

Accessing and managing contacts via the Lightweight Directory Access Protocol (LDAP).

XML Directory

Accessing and managing contacts through the XML directory service.

Recent Calls

Recent calls list

Viewing the list of the most recent individual calls and call groups.

View your Recent Calls

Checking the history of incoming, outgoing, and missed calls.

Return a recent call

Procedure for redialing a call from the recent calls list.

Voicemail

Your Personal Voicemail Account

Accessing and managing personal voice messages directly from the phone.

Set up Voicemail on Your Phone

Instructions for configuring the personal voicemail phone number.

Access Your Personal Voicemail

Methods to access voicemail messages via the phone interface.

Settings

VPN Connection Settings

Configuring and managing VPN connections for secure network access.

Forward Calls from Your Phone

Configuring call forwarding services directly from the phone.

Turn on Do Not Disturb for a Specific Line

Enabling DND to suppress notifications for a particular phone line.

Block Caller ID

Preventing your name and number from displaying on the receiver's screen.

Change the Screen Saver

Enabling and customizing the phone's screen saver appearance and behavior.

Set Password

Resetting the phone password to maintain network security.

Reboot Your Phone

Procedure for restarting the phone for software updates or configuration changes.

Accessories

Supported Accessories

Information on supported Cisco and third-party accessories for the phone.

Headsets

Details and compatibility information for various headset types.

Connect a Standard Headset

Steps for plugging in and connecting a standard headset to the phone.

Swap Headsets While on a Call

Procedure for switching between connected headsets during an active call.

Product Safety and Security

Safety and Performance Information

General safety guidelines and performance considerations for the phone.

Power Outage

Impact of power interruptions on phone services and emergency calling.

FCC Compliance Statements

Statements regarding FCC rules for device operation and interference.

Cisco Product Security Overview

Information on cryptographic features and compliance with U.S. laws.

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