Priority LevelMLPP
Executive Override
Level 5
MLPP icons with white/black background color indicate that the call is selected or not.Note
Higher-priority calls are displayed at the top of your call list. If you do not see an MLPP icon, the priority
level of the call is normal.
Note
If you want to accept a higher priority call, answer the call as usual. If necessary, end an active call first.
If you hear a continuous tone interrupting your call, you or the other party are receiving a call that must
preempt the current call. Hang up immediately to allow the higher priority call to ring through to the intended
party.
When you make or receive an MLPP-enabled call, you hear special ringtones and call waiting tones that differ
from the standard tones.
If you enter an invalid MLPP access number, a verbal announcement alerts you to the error.
An MLPP-enabled call retains its priority and preemptive status when you:
•
Put the call on Hold
•
Transfer the call
•
Add the call to a three-way conference
•
Answer the call using PickUp
Make Priority Call with Login Required
Procedure
Step 1
Retrieve the handset from the cradle.
Step 2
Press PrecLevel.
Step 3
Select a priority level for the call.
Step 4
Enter your credentials on the authorization screen. You have three opportunities to enter your login information
correctly.
Step 5
Enter the destination number.
You hear the precedence ringback tone and the precedence level icon displays on the screen.
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP)
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Calling Features
Make Priority Call with Login Required
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