Hand Off a Call from a Mobile Phone to the Desk Phone 66
Hunt Groups 66
Sign In and Out of a Hunt Group 66
Display Queue Statistics 67
cBarge 67
Join Conference on Shared Line 67
CHAPTER 8
Advanced Operations 69
Call Functions 69
Agent Greeting 69
Answer 69
Client Matter Code 70
Forced Authorization Code 71
Secure and Nonsecure Indication Tones 71
Shared Lines 71
Feature Buttons and Softkeys 72
Survivable Remote Site Telephony Overview 74
Mobile and Remote Access Through Expressway 76
Sign in with Mobile and Remote Access Through Expressway 76
Turn Off the Alternate TFTP Server 77
CHAPTER 9
Preferences 79
Change Ringtone 79
Adjust Contrast 80
Adjust Headset Sidetone 80
Adjust Backlight 81
Line Settings 81
Phone Services 81
CHAPTER 10
Frequently Asked Questions 83
Frequently Asked Questions 83
CHAPTER 11
Troubleshooting 85
Conference Button and Softkey Unresponsive 85
Meet Me Conference Busy Tone 85
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP)
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Contents