Pick-up Groups 
You may be a member of a Pick-up Group 
A notification or tone will alert of available 
calls to answer 
Press the Pick-up Soft Key (or More Key first) 
The call will be presented to your phone 
Lift the Handset or Press Answer Soft Key to 
accept the call 
Call Back – (Internal Calls Only)  
On Busy Tone or Ring Tone 
Press Call Back Soft key, replace handset 
A tone will indicate when the user is available 
Press Dial, Lift the Handset to call user 
Voicemail 
Voicemail Notifications: The Red Light will be 
illuminated on your handset and a message 
icon will appear on your phone screen. 
To access Messages from your own phone: 
Press the Voicemail Messages Key   
Enter your PIN followed by # 
(Default Pin 13579 #) 
Voicemail Enrollment 
You will need to complete Enrollment steps on 
first Login: 
Record your Name # 
Record a Personal Greeting if required # 
Change your PIN #, repeat PIN # to confirm 
Confirmation that Enrollment has been 
successful. 
New messages will be played first. 
Message Controls: 
1. Repeat Message
2. Save Message
3. Delete Message
4. Reply
5. Forward Message
6. Mark it New
7. Rewind Message
9. Message Properties
0. Help
Voicemail Menu: Greetings & Settings 
1. Listen to Messages
2. Review Old Messages
4. Set Up Options
➢ Record Greetings – Prompt 1
1. To record a personal greeting
2. To record an alternate greeting
➢ Preference Settings – Prompt 2
1. To change your PIN
2. To change your Name
Follow message prompts for other settings 
available 
Access Voicemail Remotely 
Dial your company’s direct voicemail number 
(if available)  
Or dial your own Telephone Number  
Once answered by Voicemail 
Press * 
Enter Your User ID # (Telephone Number) 
Enter your PIN # 
Follow all menu prompts as normal  
Extension Mobility 
This allows you to Log-in to any desk phone to 
retrieve your phone profile while at another 
desk or office. 
Log In to your Phone  
Press the Applications key on your phone 
Use navigation key to highlight Extension 
Mobility/Login and press Select 
Enter User ID (as supplied) 
Arrow down to PIN  
Enter your PIN number (as supplied) 
Press Submit  
The phone will reset to your phone profile 
Log Out of your Phone 
Press the Applications key on your phone  
With Extension Mobility/Logout highlighted  
Press Select 
At the Logout prompt, press Yes 
You will then receive a logout successful 
message and the phone will reset back to its 
original settings.  
Change your Extn Mobility PIN 
Press the Applications key on your phone 
Navigate to Extension Mobility and press 
Select 
Select Change PIN 
Enter the following information 
User ID (Telephone number) 
Enter Current PIN 
Enter New PIN 
Confirm PIN, Press Change 
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