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General| Camera | No |
|---|---|
| Audio | Wideband audio |
| Speakerphone | Yes |
| Wi-Fi | No |
| Display | 5-inch color display |
| Resolution | 480 x 272 pixels |
| Ethernet | 10/100/1000 Mbps |
| PoE | IEEE 802.3af/at |
| Protocols | SIP |
| Codecs | G.711, G.722, G.729a, iLBC |
| USB Ports | 2 x USB 2.0 |
Provides information for vision, hearing, and mobility impaired users.
Describes attributes of the Cisco IP Phone 8811.
Explains how to connect the Cisco IP Phone 8811 to the network.
Details the physical buttons and hardware components of the Cisco IP Phone 8811.
Describes attributes of the Cisco IP Phone 8841.
Explains how to connect the Cisco IP Phone 8841 to the network.
Details the physical buttons and hardware components of the Cisco IP Phone 8841.
Describes attributes of the Cisco IP Phone 8845.
Explains how to connect the Cisco IP Phone 8845 to the network.
Details the physical buttons and hardware components of the Cisco IP Phone 8845.
Describes attributes of the Cisco IP Phone 8851 and 8851NR.
Explains how to connect the Cisco IP Phone 8851/8851NR to the network.
Details the physical buttons and hardware components of the Cisco IP Phone 8851/8851NR.
Describes attributes of the Cisco IP Phone 8861.
Explains how to connect the Cisco IP Phone 8861 to the network.
Details the physical buttons and hardware components of the Cisco IP Phone 8861.
Describes attributes of the Cisco IP Phone 8865.
Explains how to connect the Cisco IP Phone 8865 to the network.
Details the physical buttons and hardware components of the Cisco IP Phone 8865.
Explains the phone's energy-saving modes.
Provides links to further resources and documentation.
Instructions for cleaning the phone's non-touchscreen display.
Provides instructions on how to initiate calls from the phone.
How to dial a number before going off-hook.
Steps to make a call using the speakerphone.
Procedure for making calls using a headset.
How to end a call and initiate a new one.
Guide to making international calls using Plus Dialing.
Instructions for redialing the last dialed number.
How to navigate menus and select options on the phone.
How to view a chronological list of all active calls.
How to answer the oldest available call.
Procedure to answer the oldest incoming call.
How to answer a coworker's ringing call.
How to answer calls from outside your group.
How to answer calls within your group.
Steps to pick up a call using a phone number.
Steps to pick up a call using a group number.
How to answer a call using the Other Pickup method.
How to configure automatic call answering via headset or speakerphone.
How to handle a call waiting notification while on another call.
Overview of call management features.
How to send an active or ringing call to voicemail or another number.
Instructions for redirecting a call to a different number.
How to consult with parties before completing a call transfer.
How to monitor and record calls if configured.
How to forward calls to another number.
Procedure to forward all incoming calls.
How to mute audio input for calls.
Procedure for placing an active call on hold.
How to switch between active and held calls.
How answering a new call automatically puts the first call on hold.
How to respond to a notification when a call is left on hold.
How to check if a shared line call is on hold.
How remote hold differs from local hold on shared lines.
How to set up a notification for busy lines.
How to temporarily store a call for later retrieval.
Procedure for parking and retrieving calls using Call Park.
How to park a call using a feature button.
How to park a call by transferring it to a directed number.
Overview of placing and receiving intercom calls.
Steps to initiate a dedicated intercom call.
Steps to initiate an intercom call by dialing.
How to handle incoming intercom calls.
How to view phone details like model number and IP address.
Information about making and receiving video calls.
How to control video display during calls.
How softkeys hide automatically in full-screen video.
How to enable full-screen video mode for calls.
How to mute video transmission during a call.
How to toggle between full-screen and PIP video views.
How to move the PIP video window.
Steps to log in to the Self Care Portal.
How to access and search the corporate contact directory.
Procedure to find and call a contact from the directory.
How to search and call contacts during an active call.
Information about managing personal contacts and fast-dial codes.
Steps to log in and log out of the personal directory.
How to add new contacts to the personal directory.
How to search for contacts within the personal directory.
Steps to dial a number from a personal directory entry.
How to modify existing personal directory entries.
How to remove entries from the personal directory.
Overview of the Fast Dial feature.
How to make calls using speed-dial buttons.
Managing fast-dial codes with personal directory entries.
How to assign a fast-dial code to a contact.
How to make calls using fast-dial codes.
How to remove fast-dial codes.
Information about using WebDialer for calls.
How to use WebDialer with other directories.
How to adjust WebDialer settings.
Steps to sign out of the Cisco WebDialer.
Explanation of how the call history feature works.
How to view the list of recent calls.
How to see detailed information for a specific call record.
How to sort and filter call history entries.
How to redial numbers directly from call history.
How to modify phone numbers in call history.
How to delete all entries from the call history.
How to remove individual call records.
Steps to access the voicemail system.
Ways to check for new voice messages.
How to play back voice messages.
An alternative to audio voicemail using the phone screen.
How to conduct conference calls with multiple parties.
How to add another participant to an ongoing conference call.
How to combine two separate calls into a conference.
How to toggle between calls for private consultation.
How to view a list of participants in a conference.
How to remove participants from a conference.
Information on hosting or joining scheduled conferences.
Steps to initiate a Meet Me conference.
Steps to join a scheduled Meet Me conference.
Overview of using speed dial for quick calls.
How to make calls using speed dial buttons.
How to use speed dial codes when the phone is idle.
How to use speed dial codes when the phone is in use.
How to include pauses in speed dial strings for codes.
How to turn off incoming call indicators.
Steps to enable and disable Do Not Disturb.
How to identify suspicious calls.
How to send a silent notification for suspicious calls.
How to configure a different phone as your own temporarily.
Steps to activate Extension Mobility on the phone.
How to use your mobile phone for desk phone calls.
Steps to activate the Mobile Connect feature.
How to manage Mobile Connect settings for all remote destinations.
How to transfer an active call from desk phone to mobile.
How to transfer a mobile call back to the desk phone.
Steps to transfer a call from mobile to desk phone.
Information about line status indicators.
Explains the meaning of different line status icons.
How to reduce alert activity by filtering calls.
Steps to create a new custom line filter.
How to apply an existing line filter.
How to remove a line filter.
How to create a copy of an existing line filter.
How to modify the settings of a line filter.
How to change the name of a line filter.
How hunt groups share call load.
How to join or leave a hunt group.
How to check the status of hunt group queues.
How to join non-private calls on a shared line.
How to enable or disable barge alerts.
How to join a call on a shared line.
How to prevent others from seeing your call information.
How to cancel a barge prompt.
How to supervise and record calls.
Steps to record a call when acting as a chaperone.
How to place calls using URI addresses.
How to pair mobile devices for phone integration.
Steps to pair a mobile device with the phone via Bluetooth.
How to select which paired mobile device to use.
How to remove a paired mobile device.
How to answer calls coming from a mobile device.
How to reject calls from a mobile device.
How to ignore calls from a mobile device.
How to initiate a call using the mobile device.
How to transfer calls between phone and mobile.
How to control volume for mobile calls.
How to share contacts and call history with mobile devices.
How phone contacts automatically sync with mobile devices.
How to save contacts from a Bluetooth device.
How to remove contacts from a Bluetooth device.
Information on pairing tablets for audio.
Steps to pair a tablet with the phone via Bluetooth.
How to route tablet audio to the phone.
How to control tablet audio playback on the phone.
Overview of phone applications.
How to see currently running applications.
How to switch between running applications.
How to close running applications.
Connecting securely to the corporate network off-site.
Lists phone features usable with Expressway access.
Steps to log in for remote network access.
Tool for reporting phone issues and collecting logs.
How to use the tool to report issues.
How to configure the phone for VPN access.
Steps to configure the phone for VPN usage.
How to disable the Alternate TFTP Server setting.
Information on secure and nonsecure call streams.
Overview of advanced call functions.
How to create and use prerecorded greetings.
How to view and manage important call alerts.
How to receive actionable alerts for incoming calls.
How to answer the oldest available call.
How to enter a Client Matter Code for billing.
How to enter a Forced Authorization Code for access.
Explains secure and nonsecure call indication tones.
How shared lines work for multiple users.
Overview of phone feature buttons and softkeys.
Information on phone functionality during server interruptions.
How to set a new wallpaper for the phone screen.
How to select a different ringtone for incoming calls.
How to adjust the phone's screen brightness level.
How to adjust the contrast of the phone screen.
How to change the font size for displayed characters.
How to set a custom name for the phone.
How to adjust the volume of the headset sidetone.
Information on accessing phone services like news or stock quotes.
How line settings affect call forwarding and indicators.
Instructions for installing the Cisco Unified Video Camera.
Steps to mount the camera onto the phone.
Steps to mount the camera onto a computer monitor.
How to view details of the connected video camera.
Lists the features included with the video camera.
Information about the camera lens shutter.
How to physically close the camera lens shutter.
How to set user preferences for the video camera.
How to set the camera to stream video automatically.
How to adjust the video brightness setting.
How to adjust the camera's field of view.
How to view the camera feed before a video call.
How to turn the video capability on or off.
How to reset the video camera to default settings.
Lists supported accessories from Cisco and third parties.
How to view the list of available phone accessories.
How to see detailed information about specific accessories.
Information about connecting USB devices to the phone.
How to charge mobile devices using the phone's USB port.
How to enable wideband audio for analog headsets.
Information on using Bluetooth headsets with the phone.
Steps to add a Bluetooth accessory to the phone.
How to connect a previously added Bluetooth accessory.
How to enable or disable the phone's Bluetooth feature.
How to disconnect a paired Bluetooth accessory.
How to remove a Bluetooth accessory from the phone.
Information on supported USB headsets.
Information about the Key Expansion Module.
Details the features of the Key Expansion Module.
How the KEM displays lines in one-column mode.
How the KEM displays lines in two-column mode.
How to make calls using the Key Expansion Module.
How to set up buttons on the Key Expansion Module.
How to adjust the brightness of the KEM display.
Explains how to view all active calls on the phone.
Steps to redirect an incoming call while on another call.
How to silence a ringing call while already on a call.
How to resume a call that has been placed on hold.
Explains the function of left vs. right screen buttons.
Explains why softkeys change based on selection.
Recommends using 'All Calls' for shared/multiple lines.
What to do if a button is pressed accidentally during a call.
How to access the list of missed calls.
Steps to close an application running on the phone.
How to connect two calls and then drop from the line.
Explains the function of the Swap softkey.
How to cancel an active conference or transfer.
How to merge two calls into one conference.
Troubleshooting why the phone might not wake from sleep.
Explains the meaning of four successive rings with no call.
Guidance on mounting the Cisco Unified Video Camera.
Tips for securing the video camera against theft.
Reasons why video may not display on calls.
How video transmission is affected when a call is on hold.
Explains the meaning of LED colors on the video camera.
Steps to close the camera lens shutter.
Troubleshooting dark video feed from the camera.
What to do if the Alert Calls button is missing.
What to do if the All Calls button is missing.
Troubleshooting the missing Expressway sign-in window.
How to resolve inability to sign into the personal directory.
How to resolve inability to access the Self Care Portal.
Troubleshooting a "Security Error" message.
How to use the Quality Reporting Tool to report issues.
Where to find more documentation and support.
General safety and performance guidelines for the phone.
How power outages affect phone functionality and emergency calls.
Recommendations for using external devices.
Information on optimal performance for Bluetooth headsets.
How to connect the phone for power and full functionality.
Compliance statements required by the FCC.
Statement regarding changes and user authority.
Statement on RF exposure compliance.
Statement on compliance with FCC Class B digital device rules.
Overview of product security and export regulations.
Details special terms for hardware warranty and services.
