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Cisco 8811

Cisco 8811
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REVIEW DRAFT - CISCO CONFIDENTIAL
Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User
Guide for Cisco Unified Communications Manager 11.0
First Published: February 17, 2015
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883

Table of Contents

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Cisco 8811 Specifications

General IconGeneral
Ethernet Ports2 x 10/100/1000
Lines Supported5
SpeakerphoneYes
Headset PortYes
USB PortNo
BluetoothNo
Wi-FiNo
Resolution800 x 480 pixels
PoEYes, IEEE 802.3af Class 2
Audio Codec SupportG.711, G.722, G.729, iLBC
ProtocolsSIP
Display5-inch, 800 x 480 pixels
Headset JackRJ9
Weight1.1 kg

Summary

Getting Started

Accessibility Features

Explains accessibility features for vision, hearing, and mobility impaired users.

Cisco IP Phone Models

Overview and specifications for various Cisco IP Phone models.

Power Save and Power Save Plus

Energy-saving modes for the phone display and power consumption.

Additional Information

Links to Cisco website for more resources and guides.

Phone Setup

Connect Footstand

Instructions for attaching and adjusting the phone's adjustable footstand.

Adjust the Handset Rest

Procedure for adjusting the handset rest for wall-mounted phones.

Secure the Phone with a Cable Lock

Guidance on using a cable lock to secure the phone to a desk.

Basic Operations

Making and Receiving Calls

Covers dialing, answering, and basic call functions like redialing.

Call Management Features

Details on call holding, transferring, forwarding, and muting calls.

Call Pickup and Handling

Explains how to pick up calls, answer waiting calls, and manage multiple calls.

Video Call Features

Managing video during calls, including showing/hiding video and adjusting settings.

Contacts

Corporate Directory

Searching and dialing contacts from the corporate directory.

Personal Directory

Managing personal contacts, adding entries, and dialing.

Fast Dialing

Setting up and using fast-dial codes for quick calling.

Cisco WebDialer

Making calls via a web browser interface.

Call History

Call History Overview

Understanding how call history is displayed and interpreted.

Viewing and Managing Call Records

Steps to view, detail, filter, and clear call history entries.

Voicemail

Accessing Voicemail

Procedures for accessing and checking voice messages.

Visual Voicemail

Using the visual voicemail interface for message management.

Advanced Calling Features

Conference Calls

Adding parties to calls, joining calls into conferences, and managing participants.

Speed Dial

Using speed-dial buttons and codes for efficient calling.

Do Not Disturb

Enabling and disabling the DND feature to manage incoming calls.

Extension Mobility

Configuring the phone for temporary use with a different profile.

Mobile Connect

Using mobile phones to handle desk phone calls.

Intelligent Proximity

Pairing mobile devices and tablets for enhanced phone features.

Advanced Operations

Applications Management

Viewing and managing running applications on the phone.

Mobile and Remote Access

Connecting to the corporate network remotely via Expressway.

Cisco Collaboration Problem Reporting Tool

Using a tool to report phone problems and collect logs.

VPN Setup

Configuring the phone for VPN use with Mobile and Remote Access.

User Preferences

Change Wallpaper

Customizing the phone's background wallpaper.

Change Ringtone

Selecting different ringtones for incoming calls.

Screen Adjustments

Adjusting screen brightness and contrast levels.

Change Font Size

Modifying character display size for readability.

Phone Services

Accessing special phone features and web-based information.

Cisco Unified Video Camera

Install Cisco Unified Video Camera

Steps for mounting the camera on phones or monitors.

Camera Lens Shutter

Operating the physical lens shutter to block video.

Camera Preferences

Setting user preferences for auto-transmit, brightness, and view area.

Accessories

Accessory List

Overview of supported Cisco and third-party accessories.

USB Devices and Charging

Connecting and charging mobile devices via USB ports.

Analog Headset Setup

Configuring wideband settings for analog headsets.

Bluetooth Headsets

Pairing, connecting, and using Bluetooth headsets.

Bluetooth Accessory Management

Adding, connecting, turning on/off, disconnecting, and deleting Bluetooth accessories.

Key Expansion Module (KEM)

Features and operation of the Cisco IP Phone 8800 Key Expansion Module.

Frequently Asked Questions

Viewing Active Calls

Why all active calls might not be visible on the phone screen.

Call Handling Questions

FAQs on redirecting, silencing, resuming calls, and button differences.

Softkey Behavior

Explanations for why softkeys change and how to manage calls on shared lines.

Troubleshooting Common Issues

How to handle accidental button presses and exit applications.

Conference and Transfer Questions

FAQs on combining calls and canceling transfers/conferences.

Phone Behavior Questions

Explanations for phone not waking up and ring patterns.

Troubleshooting

Missing Buttons

Solutions for missing Alert Calls or All Calls buttons on the phone.

Connectivity Issues

Troubleshooting sign-in problems for Expressway and personal directory.

Error Messages

Addressing security error messages and reporting phone problems.

Product Safety and Security

Safety and Performance Information

General safety guidelines, power outages, and external device recommendations.

Bluetooth Headset Performance

Information on Bluetooth performance and interference.

FCC Compliance Statements

Statements regarding FCC rules for radiation and digital devices.

Warranty

Cisco One-Year Limited Hardware Warranty Terms

Details on hardware warranty and services.

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