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General| Resolution | 800 x 480 pixels |
|---|---|
| Audio | Wideband audio |
| Bluetooth | Yes |
| Wi-Fi | No |
| Speakerphone | Yes |
| Display | 5-inch color LCD |
| USB Ports | 2 |
| Camera | 720p HD camera |
| PoE | IEEE 802.3af/at |
| Protocols | SIP |
| Codecs | G.711, G.722, G.729, iLBC |
| Ethernet Ports | 2 (10/100/1000) |
| Headset Connector | RJ-9, USB |
| Power Adapter | Optional |
| Weight | 3.5 lbs |
Details on accessibility features for vision, hearing, and mobility impaired users.
Description of attributes specific to the Cisco IP Phone 8811 model.
Description of attributes specific to the Cisco IP Phone 8841 model.
Description of attributes specific to the Cisco IP Phone 8845 model.
Description of attributes specific to the Cisco IP Phone 8851 and 8851NR models.
Description of attributes specific to the Cisco IP Phone 8861 model.
Description of attributes specific to the Cisco IP Phone 8865 model.
Information on energy-saving modes for the IP phone.
Links and resources for further information on Cisco IP phones and services.
Procedure for attaching and adjusting the phone's adjustable footstand.
Instructions for adjusting the handset rest for wall-mounted phones.
Guide on how to secure the phone using a laptop cable lock.
Instructions for cleaning the phone's display screen.
Procedures for initiating calls using different methods.
How to dial a number while the phone is on-hook before going off-hook.
Steps to place a call using the phone's speakerphone functionality.
Instructions for placing a call using a connected headset.
How to end a current call and immediately start a new one.
Guide for using Plus Dialing for international number formatting.
How to redial the most recently dialed phone number.
How to navigate menus and select items using phone controls.
Using the All Calls feature to view all active calls across phone lines.
How to answer the oldest available call on any line appearance.
Answering the oldest incoming call that is in an alerting state.
How to answer a coworker's ringing call by redirecting it to your phone.
Answering calls outside your immediate call pickup group.
Answering calls within your call pickup group or associated groups.
Procedure for answering calls using the PickUp function.
Answering calls using Group Pickup with a specific phone number.
Answering calls using Group Pickup with a group pickup number.
Configuring the phone to automatically answer incoming calls.
Handling a new call while already on another call.
Overview of call management functions.
How to send an active or ringing call to voicemail or another number.
Procedure for redirecting a connected call to a different number.
Consulting with parties before completing a call transfer.
Information on monitoring and recording calls.
Setting up call forwarding to another number.
Procedure to forward all incoming calls to another number.
Blocking audio input for the microphone during a call.
Placing an active call into a held state.
Switching between active and held calls.
Automatically putting the first call on hold when answering a new call.
Handling notifications for calls left on hold.
Identifying when a shared line call is put on hold remotely.
Understanding the indicators for calls placed on hold remotely.
Procedure to set up a call back notification for busy lines.
Temporarily storing a call to retrieve it later from another phone.
Procedure for parking and retrieving a call using the standard Call Park feature.
Parking calls using a feature button or speed-dial line.
Parking calls by transferring them to a specific Directed Call number.
Placing and receiving one-way intercom calls.
Initiating an intercom call to a dedicated intercom line.
Initiating an intercom call using a dialable intercom line.
Handling incoming intercom calls with whisper or connected modes.
Accessing details like model number, IP address, and firmware version.
Information on making and receiving video calls.
Controlling the visibility of video during a call.
Automatic hiding of softkeys during full-screen video calls.
Switching video calls to a full-screen display.
Muting the audio while keeping the video stream active.
Switching between full-screen and picture-in-picture video views.
Moving the picture-in-picture window to different screen quadrants.
Accessing phone features and settings via the Self Care Portal.
Accessing the corporate contact directory.
How to search for and dial contacts from the corporate directory.
Searching and dialing contacts while already on an active call.
Managing your personal contact list and assigning fast-dial codes.
Procedures for accessing and exiting the personal directory.
Steps to add new contacts to your personal directory using the phone.
How to search for specific entries within your personal directory.
Making calls directly from your personal directory entries.
Modifying existing contact information in your personal directory.
Removing contacts from your personal directory.
Using the Fast Dial service to quickly place calls.
How to place a call using a pre-configured fast-dial button.
Managing fast-dial codes linked to personal directory entries.
Procedure for assigning codes to personal directory entries for fast dialing.
How to initiate a call using a specific fast dial code.
Removing a fast dial code from the personal directory.
Making calls using the Cisco WebDialer feature via a web browser.
Integrating Cisco WebDialer with external corporate directories.
Customizing settings for the Cisco WebDialer feature.
Procedure for signing out of the Cisco WebDialer application.
Understanding how call history is logged and displayed.
Steps to access and view the list of recent calls.
How to view detailed information for individual call records.
Sorting call history by phone line or missed calls.
Making calls directly from entries in the call history.
Modifying phone numbers within call history entries.
Procedure for deleting all call history records.
Removing a single call record or group from the call history.
Steps to access the voicemail system.
Ways to check for new voice messages indicated by lights or screen icons.
Procedure for listening to voice messages via the phone interface.
Using the phone screen to manage voicemail messages.
Talking simultaneously with multiple parties in an ad hoc or combined call.
How to add another participant to an ongoing conference call.
Combining two separate calls into a single conference.
Consulting with call parties before finalizing a conference.
Viewing details of participants in a conference call.
How to remove a participant from a conference call.
Hosting or joining a Meet Me conference at a scheduled time.
Procedure for hosting a scheduled Meet Me conference call.
Procedure for joining a scheduled Meet Me conference call.
Using speed dial features for quick call placement.
How to place a call using a speed-dial button.
Placing calls using speed-dial codes while on-hook.
Placing calls using speed-dial codes while off-hook.
Including pauses in speed dial strings for codes like FAC/CMC.
Enabling or disabling the Do Not Disturb (DND) feature.
Procedure for activating and deactivating Do Not Disturb.
Identifying suspicious calls.
Sending a notification to the system administrator about a suspicious call.
Temporarily configuring a different Cisco IP Phone as your own.
Steps to sign in and enable Extension Mobility on a phone.
Handling desk phone calls using your mobile phone.
Activating the Mobile Connect feature.
Managing Mobile Connect status for all remote destinations.
Transferring an active desk phone call to a mobile phone.
Resuming a mobile call on the desk phone.
Transferring an active mobile call back to the desk phone.
Understanding line status indicators associated with speed-dial buttons.
Icons and their meanings for line states like idle, in-use, and ringing.
Reducing alert activity by filtering calls based on priority lines.
Creating a new custom line filter for call notifications.
Applying an existing custom line filter to the phone.
Removing a custom line filter from the phone.
Copying an existing line filter to create a new one.
Modifying the settings of an existing custom line filter.
Changing the name of a custom line filter.
Sharing call load in organizations with high incoming call volumes.
Managing membership in a hunt group to receive or prevent calls.
Checking the status of hunt group queues.
Adding yourself to nonprivate calls on a shared line.
Configuring an alert prompt when barging into a shared line.
Procedure to join an active call on a shared line.
Preventing others on a shared line from viewing your call information.
Canceling or closing the barge alert prompt window.
Supervising and recording calls by an authorized chaperone.
Procedure for recording a call managed by the Call Chaperone feature.
Placing calls using alphanumeric URI addresses.
Pairing mobile devices to use mobile lines through the Cisco IP Phone.
Steps to pair a mobile device with the Cisco IP Phone via Bluetooth.
Choosing which paired mobile device to connect to the phone.
Removing a paired mobile device from the phone's Bluetooth list.
How to answer an incoming call on a mobile device via the IP phone.
How to decline an incoming mobile call via the IP phone.
How to ignore an incoming mobile call via the IP phone.
Initiating a call from the IP phone using a mobile device's line.
Transferring active calls between the IP phone and a mobile device.
Synchronizing and adjusting the volume for mobile device calls.
Sharing contacts and call history between mobile devices and the IP phone.
Automatic synchronization of Bluetooth contacts with the IP phone.
Procedure for saving Bluetooth contacts.
Procedure for deleting Bluetooth contacts.
Pairing tablets to play soft client phone call audio on the IP phone.
Steps to pair a tablet with the Cisco IP Phone via Bluetooth.
Routing soft client call audio from a tablet to the IP phone.
Switching audio between phone handset, headset, and speakerphone for tablets.
Viewing and managing applications running on the phone.
How to view a list of currently running applications on the phone.
Switching focus to and using an active application.
Procedure for closing active applications running on the phone.
Securely connecting to the corporate network from off-site.
List of phone features accessible via mobile and remote access.
Steps to sign in to the corporate network remotely.
Using the tool to collect phone logs and report problems.
Procedure for reporting issues using the Collaboration Problem Reporting Tool.
Configuring the phone for VPN access to the corporate network.
Steps to set up the phone to use a Virtual Private Network connection.
Disabling the Alternate TFTP server setting.
Understanding security aspects of audio and video streams during calls.
Overview of advanced call functions available on Cisco IP Phones.
Creating and updating prerecorded greetings for call beginnings.
Viewing and interacting with a list of important alert calls.
Receiving actionable alerts instead of toast alerts for incoming calls.
How to answer the oldest available call, including held or reverted calls.
Entering a Client Matter Code (CMC) for accounting or billing.
Entering a Forced Authorization Code (FAC) to access phone numbers.
Understanding secure/nonsecure indication tones on protected phones.
Using one phone number for multiple phones and coworkers.
Information on dedicated, programmable, and softkey features.
Understanding phone functionality during server interruptions (failover).
Setting or changing the phone's wallpaper.
Selecting different ringtones for incoming calls.
Adjusting the brightness level of the phone's screen.
Adjusting the contrast level of the phone's screen.
Modifying font size to adjust displayed character count.
Customizing the name displayed for the phone.
Specifying the volume level for the headset sidetone.
Accessing special phone features, network data, and web info.
Configuring line-specific settings like call forwarding and ring patterns.
Instructions for installing the Cisco Unified Video Camera.
Procedure for mounting the video camera onto the Cisco IP Phone.
Procedure for mounting the video camera onto a computer monitor.
Accessing detailed information about the connected video camera.
Overview of features included with the Cisco Unified Video Camera.
Physically blocking video transmission from the camera using its shutter.
Instructions for closing the camera lens shutter.
Setting user preferences for Auto Transmit, Brightness, and Viewing Areas.
Configuring the camera to stream video automatically during calls.
Adjusting the video brightness setting for the camera.
Adjusting the camera's wide angle and zoom function.
Viewing the camera feed before making video calls.
Controlling the phone's ability to send and receive video for calls.
Resetting the Cisco Unified Video Camera to its default configuration.
Overview of supported accessories from Cisco and third-party manufacturers.
Steps to view the list of phone accessories.
Accessing detailed information about connected phone accessories.
Information on USB device connectivity and port support.
Using the IP phone's USB port to charge compatible mobile devices.
Enabling or disabling wideband audio for analog headsets.
Information on using Bluetooth headsets with Cisco IP Phones.
Steps to add a Bluetooth accessory to the phone.
Procedure for connecting an added Bluetooth accessory.
Enabling and disabling the Bluetooth feature on the phone.
Disconnecting a paired Bluetooth accessory from the phone.
Removing a Bluetooth accessory from the phone's paired list.
Information on supported USB headsets and their usage.
Overview of the Key Expansion Module and its compatibility.
Features and specifications of the Cisco IP Phone 8800 Key Expansion Module.
Display configuration for the Key Expansion Module with one column.
Display configuration for the Key Expansion Module with two columns.
How to place a call using the Key Expansion Module.
Setting up programmable buttons (KEM buttons) on the Key Expansion Module.
Adjusting the brightness of the Key Expansion Module display.
Troubleshooting issue with not seeing all active calls on the phone screen.
Procedure for redirecting an incoming call while on another call.
How to silence a ringing call without ending the current call.
Methods to resume a call that has been placed on hold.
Explanation of the function of left and right screen buttons.
Understanding why softkeys change based on selected items.
Recommended method for viewing calls on shared or multiple lines.
Guidance on what to do if a button is pressed accidentally during a call.
Steps to check the list of missed calls on the phone.
Procedure for closing applications running on the phone.
Connecting two calls and then dropping from the line.
Explanation of the functionality of the Swap softkey.
Procedure for canceling a conference or transfer after initiation.
Combining two active calls into one conference call.
Troubleshooting why the phone is not waking up from sleep mode.
Interpreting the meaning of four rings in succession without a call.
Recommendations for mounting the Cisco Unified Video Camera.
Security measures to prevent theft of the video camera.
Reasons why video may not display on all calls.
Behavior of video transmission when a call is placed on hold.
Meaning of different LED colors on the video camera.
Procedure for closing the camera lens shutter.
Troubleshooting dark video quality from the Cisco Unified Video Camera.
Issue where the Alert Calls button is not present on the phone.
Issue where the All Calls button is not present on the phone.
Trouble with the Expressway sign-in window not appearing on the phone.
Problem signing into the personal directory due to incorrect credentials.
Inability to access the Self Care Portal due to access or password issues.
Troubleshooting the 'Security Error' message possibly due to firmware.
Using the Quality Reporting Tool (QRT) to troubleshoot phone issues.
Resources for obtaining documentation and support.
General safety and performance guidelines for the Cisco IP Phone.
Impact of power outages on phone functionality and emergency services.
Recommendations for using external devices like headsets and cables.
Information on Bluetooth headset performance and potential interference.
Details on powering the Cisco IP phone via Ethernet.
Regulatory compliance statements from the Federal Communications Commission.
Statement regarding unauthorized modifications to the equipment.
Compliance with FCC limits for radio frequency exposure.
Compliance statement for Class B digital device limits.
Information on cryptographic features and export regulations.
Special terms applicable to hardware warranty and services.
