QUICK START
FOR EXECUTIVES
Cisco Unified IP Phone 9971
1 Dial
2 Hang up
3 Answer
4 Mute
5 Forward All
6 Hold
7 Conference
8 Transfer
9 Call History
10 Directories
11 Shared Lines
12 Voicemail
13 Tips
1 Dial
To dial, lift the handset and enter a number. Or:
• Press an unlit session button (right side).
• Press the New Call softkey
.
• Press the (unlit) headset button or
speake
rphone button .
Dial from Call History
As you enter a phone number, matching numbers
display from your call history.
Double-tap a number to dial it, or scroll to the
number a
nd press the Select
button in the
Navigation pad.
Redial the last number
Press the Redial softkey.
Speed dial
Press a speed-dial button (if available). Or,
enter a speed-dial code while on-hook (no dial
tone), then press the Speed Dial so
ftkey.
Your system administrator can help you set up
speed dials from your User Options web pages.
2 Hang up
To end a call, replace the handset. Or:
• Press the Release button .
• Press the End Call softkey.
• Press the (lit) headset button or
speakerphone button .
3 Answer
To answer a ringing call , lift the handset. Or:
• Press the flashing amber session button
(right side).
• Press the
Answer softkey.
• Press the (unlit) headse
t or speakerphone
button.
• Press the
Select button in the
Nav
igation pad.
Call Waiting
If you get a second call while the first call is active,
a second session label displays.
To connect the second call and put the first call on
hold automatically, press the flashing amber
session button (rig
ht side).
Multiple lines
If you use multiple lines, press the All Calls
button to see all calls on all lines (oldest first).
Otherwise, your phone displays cal
ls that are on
the selected line only.
To see which line is selected, look for a blue icon
on the line label (left side of screen) and the line
extension in the header bar (top of screen).
All Calls uses your primary extension.
4 Mute
Press the Mute button to toggle Mute on and
off. When Mute is on, the Mute button glows red.
5 Forward All
1. Press the Forward All softkey.
2. Enter a phone number, select a number from
C
all History, or press the Messages button
(to forward to voicemail).
3. Look for Forward All icon on your screen.
4. To cancel call forwarding, press the
Forward Off softkey.
6 Hold
1. Press the Hold button .
The hold icon displays and the session
button pulses green.
2. To resume the highlighted call, press the
pulsing green button , the Resume
softkey, or the Select button in the Navigation
pad. (Note that pressing the Hold button again
does not resume a call from hold.)
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