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Cisco 9951 User Manual

Cisco 9951
23 pages
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Cloud Voice S Service
Remote Extension S (Video)
Cisco 9951 IP Phone User Guide
(Version 5.0)
HKBN Enterprise Solutions is the brand / trading name of HKBN Enterprise Solutions Limited
and/or HKBN Enterprise Solutions HK Limited

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Cisco 9951 Specifications

General IconGeneral
ProtocolsSIP, SCCP
Resolution640 x 480 pixels
AudioWideband audio
Ethernet10/100/1000
USBYes
PowerPoE 802.3af
SpeakerphoneFull-duplex
Headset JackYes
Codec SupportG.711a, G.711µ, G.722, G.729a, G.729ab, iLBC
Expansion Module SupportYes, up to 3 Cisco Unified IP Phone Expansion Module

Summary

Phone Set Features and Functions

Operation for IP Phone 9951

Describes the operational aspects of the IP Phone 9951, including ports and connections.

Location of Control

Identifies and explains the controls and buttons on the Cisco 9951 IP Phone.

Quick Installation Procedures

Footstand Installation

Details the steps for installing the phone's footstand.

Physical Network Connection Setup

Guides the physical connection of the IP phone to the network and power.

VPN Setup

Explains how to configure VPN settings on the IP phone.

Preference Setup

Adjust Brightness

Instructions on how to adjust the phone screen's brightness level.

Adjust Ringtone

Guides users on changing the ringtone and adjusting volume.

Adjust Wallpaper

Steps to select and apply a wallpaper to the IP phone display.

Basic Features

Placing a Call

Details the various methods for initiating a phone call.

Answering a Call

Explains the different ways to answer an incoming call.

Ending a Call

Describes how to terminate an active call.

Call Management Features

Putting a Call on Hold

How to place an active call on hold and resume it.

Using Call Waiting

Managing incoming calls while on an existing call.

Transferring a Call to another Party

Steps for transferring calls to another party.

Redialing the Last Number Dialed

How to redial the last number called.

Forwarding Calls to another Phone

Setting up call forwarding to different destinations.

Placing a Conference Call

Guide to initiating and managing conference calls.

Call Pickup

How to answer calls intended for other users in a group.

VoiceMail Service (iVoiceMail Plus)

Activating VoiceMail

Steps to activate the iVoiceMail Plus service on the IP phone.

Accessing VoiceMail

How to access and listen to voicemail messages.

Remote Access to VoiceMail

Instructions for accessing voicemail remotely.

Retrieval of VoiceMail via Outlook

How to retrieve voicemail messages using Microsoft Outlook.

VoiceMail Service (eVoiceMail)

Activating VoiceMail

Steps to activate the eVoiceMail service on the IP phone.

Accessing VoiceMail

How to access and listen to eVoiceMail messages.

Remote Access to VoiceMail

Instructions for accessing eVoiceMail remotely.

Using Phone Log

Viewing and Dialing from the Phone Log

How to view call history and dial numbers from the phone log.

Deleting Call Record from Phone Log

Steps to remove entries from the call history log.

Password Management

Change The Cloud Voice S Password

How to change the password for the Cloud Voice S services.

Change The IP Phone PIN

Instructions on changing the Personal Identification Number (PIN) for the IP phone.

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