To Next PageTo Next PageWhat happens if I get disconnected from a barged call on my Cisco IP Phone?
You will be disconnected from a call that you joined using Barge on your Cisco IP Phone if the call is put on hold, transferred, or turned into a conference call.
How to fix a blank screen on my Cisco 7970 IP Phone?
To wake up a blank Cisco IP Phone screen, try pressing the touchscreen, lifting the handset, or pressing any button.
Why the softkey that I want to use does not appear on my Cisco 7970?
If the softkey that you want to use does not appear on your Cisco IP Phone, you may need to press the 'more' button to reveal additional softkeys. Alternatively, you might need to change the line state by going off-hook or having a connected call. It's also possible that your phone is not configured to support the feature associated with that softkey.
Why Barge fails and results in a fast busy tone on my Cisco IP Phone?
Barge on your Cisco IP Phone might fail, resulting in a fast busy tone because you cannot barge an encrypted call if the phone you are using is not configured for encryption. When your barge attempt fails for this reason, your phone plays a fast busy tone.
What to do if I cannot hear a dial tone or complete a call on my Cisco 7970?
If you cannot hear a dial tone or complete a call on your Cisco IP Phone, you may need to log into the Extension Mobility service. It is also possible that you must enter a client matter code (CMC) or forced authorization code (FAC) after dialing a number, but this applies to SCCP phones only. Another possibility is that your phone has time-of-day restrictions that prevent you from using some features during certain hours of the day.
Why does CallBack fail on my Cisco IP Phone?
CallBack might fail on your Cisco IP Phone if the other party has call forwarding enabled.
What to do if the softkey that I want to use does not appear on my Cisco 7970?
If the softkey you want to use doesn't appear on your Cisco IP Phone, try pressing the 'more' button to reveal additional softkeys. It's also possible you need to change the line state, such as going off-hook or having a connected call. Your phone might not be configured to support the feature associated with that softkey.
Why does Cisco CallBack fail?
If Cisco CallBack fails, it could be because the other party has call forwarding enabled.
Why does Barge fail with a fast busy tone on my Cisco 7970?
If Barge fails and you hear a fast busy tone on your Cisco IP Phone, it might be because you cannot barge an encrypted call if your phone is not configured for encryption.
What to do if Join fails on Cisco 7970 IP Phone?
If the Join function fails on your Cisco IP Phone, ensure that you have selected at least one call in addition to the active call, which is automatically selected. Also, confirm that all selected calls are on the same line. If needed, transfer calls to one line before joining them.
General| Protocols | SIP, SCCP |
|---|---|
| Ethernet | 10/100 Mbps |
| Power | IEEE 802.3af PoE or AC adapter |
| Headset Port | Dedicated headset port |
| Speakerphone | Full-duplex |
| Audio Codecs | G.711, G.729a, iLBC |
Explains guide usage and points to common sections.
Covers power outages and external device impacts on phone performance.
Details product's cryptographic features and export law compliance.
Instructions for connecting the Cisco Unified IP Phone to the network.
Step-by-step guide to remove the hookswitch clip from the phone.
Covers adjusting handset rest and footstand for optimal use.
Identifies and describes the phone's buttons and hardware components.
Explains icons indicating line and call states.
Provides methods for placing calls via handset, speakerphone, or headset.
Details various methods for answering incoming calls.
Explains how to end calls using different methods.
Describes how to put calls on hold and resume them.
Explains how to set up and use speed dial features.
Covers methods for parking and retrieving calls.
Explains how to use barge features to join shared line calls.
Explains how to handle urgent or critical calls using MLPP.
Covers temporarily configuring a phone to your user profile.
Explains how to use handset, headset, and speakerphone with the phone.
Describes how to enable and use the AutoAnswer feature for incoming calls.
Details customizing ring tones and voice message indicators.
Explains adjusting touchscreen brightness, angle, and background.
Covers viewing, erasing, and dialing from call logs.
Explains using corporate and personal directories for dialing.
Covers setting up and using PAB and Fast Dials.
Guides on logging into and navigating User Options web pages.
Describes configuring phone features and services via web pages.
Details managing line settings like call forwarding and message indicators.
Guides on configuring phones and access lists for mobile connectivity.
Overviews configuration options for handling more calls, lines, or speed dials.
Discusses features for collaboration like Call Park, Pickup, and Shared Lines.
Provides solutions for common phone issues like no dial tone or blank screen.
Guides on accessing network, status, and model info for troubleshooting.
Explains using QRT for reporting performance problems.
Outlines the terms and conditions of the hardware warranty.
