Cisco 9951 - Call Management Features; Putting a Call on Hold; Using Call Waiting; Transferring a Call to another Party

CLODU VOICE S Service Remote Extension S (Video) – Cisco 9951 IP Phone
Version 5.0
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4.4 Muting a Call
1. Press the Mute button.
2. To disengage mute, press the Mute again.
Note: If you are using mute along with the speakerphone, lifting the handset will
disengage the mute function.
5 Call Management Features
5.1 Putting a Call on Hold
1. To put a call on hold,
 Press the Hold button .
 The Hold icon will be displayed and the Line button will be pulsed to
green colour.
2. To resume the highlighted call, you can press the Resume soft key.
5.2 Using Call Waiting
1. To answer the new call, press the Answer soft key. When you do so, the
original call will be put on hold.
2. To return to the original call, press the Resume soft key.
3. If the second call is still active, the call will be put on hold when you return
to the original call.
4. You can continue to use the Hold button to switch between the calls.
5.3 Transferring a Call to another Party
1. Press the Transfer button .
2. Enter 8-digits local number * / 4-digits extension number of the recipient
3. Press the Transfer button again or the Transfer soft key.
* If you wish to transfer the call to external partner, please remember to add ”9”
before the 8-digits telephone number