Reference Guide
Reference Guide for Cisco 9900 Series Phones
Cisco
9900
How To... Directions...
iDivert Diverts sends a call to voice mail.
Press iDivert soft key.
Park To Park a call and for retrieval at another phone:
1. While on active call, press the Park soft key. The LCD screen displays the call park number (i.e. *XXXX).
2. Make a note of the number and hang up. Call will time out in 120 seconds and ring back to original
phone.
To retrieve a parked call from any phone, dial * and the 4-digit number.
Applications Call History
To view Call History:
1. Press the Applications button.
2. Highlight Call History, and press Select button or dial digit.
3. Use Navigation Bar to scroll though list. Soft Keys provide the following choices:
a. Call: Use to dial the number, if available.
b. Details: View call information.
c. Clear: Clears entire call history.
d. Edit Dial: Make changes to number.
e. Delete: Delete specific call from the history log.
6. Press the Exit soft key to exit the menu.
To view Placed Calls Log: With handset on-hook, press Navigation Bar Arrow UP.
Details of a call record include, when available:
● Called number ● Calling number
● Time of day
Preferences
1. Press the Applications button.
2. Use the Navigation Bar to highlight Preferences.
3. Press Select soft key.
4. Select Ringtone to change ring type. Scroll through list, Play, Set, and then Apply the change.
5. Select Contrast. Use the Navigation Bar arrows to adjust the display lighter or darker.
Accessories
1. Bluetooth
2. Expansion Module
3. Analog Headset
Contacts To Access the Contacts Menu:
1. Press Contacts button.
2. Use the Navigation Bar to scroll, highlight Personal Directory or Corporate Directory.
3. Press Select button to choose.
Use Navigation Bar to scroll through search choices (first/last name, nickname, or number, where
applicable). See your System Administrator for your user ID and PIN, to access the Personal Directory.
Personal Directories must be created in the Self Care Portal. See
Self Care Portal User Guide
for more
information.
www.its.ny.gov/telecommunications
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