Cisco IP 7931 User Manual

User Guide for Belgrade School System
Cisco® IP 7931 Telephone Sets
Place a Call
 Internal calls (within system): Dial 4-digit extension.
 External calls (off-site): Dial 9+ 7-digit telephone
number for local calls, 9+ 1+10 digits for long distance
calls.
 To reach emergency service, dial 911 or 9+911.
You may use one of the following options:
 Lift the handset and dial the number.
 Press the button for the line you want to use.
 Press the Speaker button.
 Press the NewCall soft key.
 Press the Redial soft key.
Answer a Call
Use one of the following options:
 Lift the handset.
 Press the Answer soft key.
 Press the line button to answer using the Speaker.
End a Call
Use one of the following options:
 Hang up the handset.
 Press the EndCall soft key.
 Press the Speaker button.
 Press the Headset button.
Place a Call on Hold
 Press the Hold key or
 If another call is ringing, press the Answer soft key or
the line key that is ringing in, which puts the first call
on hold.
To return to the call on hold:
 Press the Resume soft key or flashing line key.
If multiple calls are on hold:
 Press the Navigation button to select the call.
 Press the Resume soft key.
Transfer a Call
To transfer an active call:
 Press the Transfer button. The call is placed on hold.
 Dial the number you want to transfer the call to.
Note: To transfer directly to voice mail, press * before
the number.
 When the party answers, announce the call (optional).
 Press the Transfer button again and hang up.
If the transfer fails:
 Press the EndCall and Resume soft keys.
Forward Calls
To forward all incoming calls:
 Press the CFwdALL soft key.
 To send calls to voice mail, dial the voicemail access
number - OR
 Dial the __-digit extension you want your calls
forwarded to- OR
 Dial __+ the outside phone number
To cancel and receive incoming calls:
 Press the CFwdALL soft key again.
Do Not Disturb
To toggle between hearing and silencing the ringer for
incoming calls:
 Press the DND soft key.
Call Divert (to Voicemail)
To transfer an incoming call directly to voicemail – when a call
is ringing in to your line:
 Press the iDivert soft key.
Conference Call (Ad-Hoc)
To establish a conference call with up to 6 parties (yourself and
up to five others):
 While on an active call
 Press the Conf soft key to open a new line. The call is
placed on hold.
 Dial the next party you want to add to the conference
call.
 When the call is answered, press the Conf soft key
again to add the new party to the call.
To rejoin the conference call, if a called party is not available:
 Press the EndCall soft key.
 Press the Resume soft key. You are connected with
the conference already in progress.
 To add additional parties, repeat the previous steps.
To end the conference call:
 Press the EndCall soft key or hang up.
Conference Call - Participants
To view a list of conference participants:
 While on the conference call.
 Press the More soft key.
 Press the ConfList soft key. Participants are listed in
the order they joined the call, with the most recent at
the top.
To remove a participant from the conference call:
 Highlight the participant you want to remove from the
Conference List.
 Press the More soft key until you see RMLstC soft
key.
 Press the RMLstC soft key.
Note: This is only available for the conference
originator.
Mute
To activate or deactivate mute for the handset, speakerphone,
or headset:
 Press the Mute button.
Handset, Speaker, or Headset Volume
To adjust the volume during an active call:
 Press the up or down Volume button.
 Press the Save soft key to save the volume setting.
Ringer Volume
To adjust the volume while not on an active call:
 Press the up or down Volume button to hear a
sample ring.
 Press the up or down Volume button to adjust the
volume to the desired level.

Cisco IP 7931 Specifications

General

Power over Ethernet	Yes, IEEE 802.3af
Line Keys	2
Weight	2.2 lbs (1 kg)
Lines	2
Speakerphone	Yes
Network Protocols	SIP, SCCP
Audio	Full-duplex speakerphone
Headset Support	Yes
Supported Codecs	G.711, G.729

Summary

Basic Call Operations

Place a Call

Instructions for making internal, external, and emergency calls using handset, speaker, or new call options.

Answer a Call

Methods for answering incoming calls using the handset, speaker, or a line button.

End a Call

Steps to terminate an active call using the handset, speaker, headset, or EndCall soft key.

Call Management

Place a Call on Hold

Procedures for placing a call on hold and retrieving it, including handling multiple held calls.

Transfer a Call

Guide to transferring active calls, including direct transfers to voicemail and handling transfer failures.

Forward Calls

Instructions for forwarding all incoming calls to voicemail or another number, and how to cancel forwarding.

Call Park

How to place a call on hold for retrieval from another phone and how to retrieve a parked call.

Direct Transfer

Steps to transfer two active calls to each other without remaining on the line.

Call Features

Do Not Disturb

Toggling the ringer on or off for incoming calls using the DND soft key.

Call Divert (to Voicemail)

Transferring an incoming call directly to voicemail while it is ringing.

Join

Creating a conference call by joining two or more existing calls on a single line.

Voice Mail Button

Accessing voicemail messages when the handset's red light indicator is lit.

Conference Calls

Conference Call (Ad-Hoc)

Establishing and managing ad-hoc conference calls with multiple parties, including rejoining and adding parties.

Conference Call - Participants

Viewing a list of conference participants and removing them from the call.

Audio Controls and Directories

Mute

Activating or deactivating mute for the handset, speakerphone, or headset.

Handset, Speaker, or Headset Volume

Adjusting the volume during an active call and saving the setting.

Ringer Volume

Adjusting the ringer volume when not on an active call.

Call Logs

Viewing call history (missed, placed, received) and making calls from log entries.

Corporate Directory

Searching and calling contacts from the corporate directory by name.

System Access

Accessing CCMUser Webpage

Guide to accessing the web portal for managing features like speed dials and abbreviated dials.