Data Sheet
© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 7 of 7
Service and Support
The Cisco Small Business Support Service provides three years affordable peace of mind coverage, to help protect
your investment and derive maximum value from your Cisco Small Business solution. The subscription-based
service offers software updates, telephone and online chat access to the Cisco Small Business Support Center, and
next business day hardware replacement.
Cisco Small Business products are supported by professionals in Cisco Small Business Support Center locations
worldwide who are specifically trained to understand your needs. The Cisco Small Business Support Community, an
online forum, enables you to collaborate with your peers and reach Cisco technical experts for support information.
Warranty
This Cisco Small Business product is covered by a Cisco 1-year limited hardware warranty with return to factory
replacement and a 90-day limited software warranty. In addition, Cisco offers software updates for bug fixes for the
warranty term, and telephone and online chat technical support at no charge for the first 12 months following the
date of purchase. To download software updates, go to:
http://www.cisco.com/cisco/web/download/index.html.
Product warranty terms and other information applicable to Cisco products are available at
http://www.cisco.com/go/warranty.
For More Information
To learn more about the Cisco SPA 500 Series IP Phones please visit:
http://www.cisco.com/go/500phones.
For more information on Cisco Small Business products and solutions, visit: http://www.cisco.com/smallbusiness.
*Feature supported only in SIP mode.
**Feature requires support by call server.
Printed in USA C78-548569-02 03/11
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