Cisco VG320 User Manual

Corrective ActionPossible CauseSymptom
Check and replace the modem or
terminal, if required.
Faulty modem console terminal.No initialization response from
Cisco VG310 or Cisco VG320
Check and replace the cable, if
required.
Faulty cabling to terminal.
Contact Cisco
1
or your Cisco
reseller.
Faulty Cisco VG310 or Cisco
VG320.
Check the ventilation of the chassis.Overheating.Unit shuts off after operating for
some time
Contact Cisco
1
or your Cisco
reseller.
Faulty Cisco VG310 or Cisco
VG320.
Reset or replace the console.Console fault.Console screen display freezes
Repeat the power-on procedure.Software error.
Contact Cisco
1
or your Cisco
reseller.
Faulty Cisco VG310 or Cisco
VG320.
1
See Obtaining Technical Assistance.
Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide
60 OL-31292-01
Configuring the Cisco VG310 and Cisco VG320 Voice Gateways
Troubleshooting Cisco VG310 and Cisco VG320

Cisco VG320 Specifications

General

Brand	Cisco
Model	VG320
Category	Gateway
Language	English