Corrective ActionPossible CauseSymptom
Check ventilation
OverheatingUnit shuts off after operating for
some time
Contact Cisco 1 or your Cisco resellerFaulty Cisco VG400
Reset/replace console
Console faultConsole screen display freezes
Repeat power-on procedureSoftware error
Contact Cisco 1 or your Cisco resellerFaulty Cisco VG400
1
See the “Obtaining Technical Assistance” section.
Cisco VG400 Voice Gateway Hardware Installation Guide
30
Troubleshooting