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<Periodic Inspection (Charge Basis)>
You should have your watch inspected every 2-3 years to extend its life and ensure safety (charge basis).
When replacing parts, always make sure to request genuine parts. When it becomes necessary to replace
packings and springs, it may sometimes also be necessary to inspect other parts or to make repairs in
addition to replacing the parts. Please ask for more detailed information on repair or replacement expenses
at the shop where you purchased your watch or Customer Support Center.
<Request to Customers>
All parts of this watch, except for the band, are to be repaired only at CITIZEN.
This is because special technologies and equipment are required to perform repairs, inspections and
adjustments. Please make requests for repairs to Customer Support Center when having your watch repaired.
<Other Inquiries>
If you have any questions regarding the way warranty, repairs or other matters, please inquire at the shop
where you purchased your watch or Customer Support Center.
Warranty and service
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