Apex Tool Group P2543BA | 2021-01 13
1
EN
10 Troubleshooting
10.1 Tool
Problem Possible causes Remedy
Tool does not start No speed (RPM) pro-
grammed
Program speed for all active stages
Controller waiting for
tool enablement
Activate input Tool Enable or, if not required
Deactivate Tool Enable
FastApps mode dis-
abled
Enable FastApps mode for standalone opera-
tion.
Self identification data
not recognized after
tool change
Accept Tool Settings again (Tool Setup)
Tool not recognized Software incorrect Check controller software / measuring board
software
FastApp mode is
enabled
Disable FastApp mode to connect to the
controller.
Tool defective Change tool
Tool starts in tightening
direction, but not in
counterclockwise rota-
tion
No speed programmed
for counterclockwise
rotation
Program speed for counterclockwise rotation
(only in mPro mode)
Tool doesn't start with
counterclockwise rota-
tion activated.
With counterclockwise
rotation, parameter for
speed is set to
0 r/min.
Parameterize Speed left rotation
On the controller screen Standard > Standard
Application Builder > Tool Groups
Tool shuts off prema-
turely
Operator releases start
switch before the
controller stops the tool
Make sure that the operator keeps the start
switch pressed throughout the entire
sequence.
The fastening time
exceeds the standard
time of 10 seconds.
Increase the fastening time
Tool exceeds the angle
setpoint
Check the fastening sequence to ensure that
the torque shutoff value and/or angle setpoint
are correct. Adjust as necessary.
Check whether the fastening joint has
changed significantly.
Tool does not change
speed
Speed is the same in all
stages
Make sure that the speed in the stages are
correct.
Warning in RUN
SCREEN: Tool Offline!
Tool has not been
accepted in the Tool
Settings
Check the Tool List menu to make sure that
the tool has been accepted. If it has not been
accepted, accept it. The correct line must be
marked before the setting can be accepted in
the Tool Settings menu.
Different torque display
in the controller and
external transducer
Torque calibration fac-
tor (Torque Cal.) in
Tool
Settings must be
adjusted.
Adjust Torque Cal. (Tool Settings) using the
following formula:
New calibration value = (external value / tool
value) x calibration value used
Customer's special
attachment was added
to tool. Tool memory
must be updated.
Reprogram tool memory
Tool light disabled. Disabled by parameter
setting.
Parameterize the tool light
On the controller screen Advanced > Tool Group >
Extended Tool Settings
Idle speed not reached. Battery voltage is too
low.
Use fully charged battery.
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