What to do if the COBHAM Antenna system cannot be switched on using SAILOR 6018?
If your COBHAM Antenna system cannot be switched on using the SAILOR 6018, it might be because the SAILOR 6018 uses a remote on/off switch, which disables the power button. In this case, use the remote on/off switch. Alternatively, check that all power cables between the ship power source and the SAILOR 6018 are correctly connected and that the power source is on.
Why don't the units in the mini-C system appear in the TMA (ThraneLINK Management Application) for COBHAM Antenna?
If the units in the mini-C system do not appear in the TMA (ThraneLINK Management Application), it may be because the computer running the TMA is set up with a fixed IP address that does not match the local network with the mini-C system units. To resolve this, enable DHCP on your computer. If a fixed IP address is necessary, ensure there is a DHCP server in the network, and your computer's IP address is within the DHCP server's range.
What to do if the COBHAM Antenna SAILOR 6018 cannot switch off?
If the SAILOR 6018 cannot switch off, it might be due to a software error. To resolve this, push and hold the Power button for 10 seconds, or reboot the system via the power cable.
How to fix no connection between SAILOR 6018 and SAILOR 3027 COBHAM Antenna?
If there is no connection between the SAILOR 6018 and SAILOR 3027, the CAN cables between them might be damaged or not properly connected. Ensure the CAN cables are properly connected and that the cables and connectors are not damaged.
What to do if there is no signal or weak signal from the satellite for COBHAM Antenna?
If you are getting no signal or a weak signal from the satellite on your COBHAM Antenna SAILOR 3027, it could be due to a blocked view or a hardware problem. Ensure the SAILOR 3027 has a clear view in all directions. If the view is not blocked, check the error log. If the problem persists, contact your local distributor.
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