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Chapter 3
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Service & maintenance
Service & maintenance 3
This chapter has the following sections:
• Maintenance
• Alarms and notifications
• Software update
• Troubleshooting guide
• Service and repair
Maintenance
Maintenance of the SAILOR 6390 Navtex Receiver can be reduced to a
maintenance check at each visit of the service staff. Inspect the unit for
mechanical damages, salt deposits, corrosion and any foreign material. Due
to its robust construction and ruggedness the unit has a long lifetime.
Anyway it must carefully be checked at intervals not longer than 12 months
– dependent on the current working conditions.
Contact for support
Contact an authorized dealer for technical service and support of the
SAILOR 6390 Navtex Receiver. Before contacting the authorized dealer you
can go through the troubleshooting guide to solve some of the most
common operational problems.
To access the Service Interface
You can access the Service Interface directly from the display of the
SAILOR 6004 Control Panel. This is useful if you want to make a software
update directly via the SAILOR 6004 Control Panel.
Do as follows:
1. From any list of messages (Unread, Tagged or All), tap the menu icon
and Settings.
2. Tap the menu icon again, then Service Interface.
3. Tap Yes to continue.
98-137261.book Page 17 Wednesday, February 19, 2014 2:06 PM
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