Replacing an Ingredient Cartridge
Operational Basics
©2020 McDonald’s  |  ©2020 The Coca-Cola Company  |  Freestyle at McDonald’s  |  User Guide  |  Confi dential | 11
1 
 Remove the empty ingredient 
cartridge from the plastic tray 
and clean with approved food 
grade sanitizer. 
NOTE: Always remove and replace one 
cartridge at a time to avoid inserting it 
into the incorrect slot.
2 
 Using a clean sanitized towel, 
dip in approved sanitizer solution 
and wipe the probes.
3 
 Shake the new cartridge 
vigorously. Open new cartridge 
4 
 Remove (outer) white dust-cap 
prior to placing cartridge into 
plastic tray.
5 
 Place ingredient cartridge into 
plastic tray and ensure plastic 
aligns with tray.
6 
 Remove pull-ring seal prior to 
inserting into the dispenser.
7 
 Insert cartridge into appropriate 
slot.
8 
 Close the dispenser door and 
follow on-screen instructions to 
complete the cartridge prime 
process (instructions on page 10).
If you’re sure that an ingredient cartridge is empty, follow these procedures 
to replace it:
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HiC
Prime 
Required
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remaining
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remaining
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HFCS
NNS
Coke BIB
Diet Coke BIB
Water
Sparkling 
Water
Prime All
Reminder: Always replace 
any missing or damaged 
plastic trays immediately 
to prevent dispensing issues. 
Plastic trays can be ordered by 
calling 1-800-241-COKE (2653).
NOTE: When disposing of a used 
SmartPAK cartridge, keep in mind that its 
paperboard shell is recyclable. The inner 
plastic liner is not, and should be removed 
and disposed of separately in a regular 
waste stream (garbage).  
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