What to do if my CognitiveTPG DLXi is printing blank labels?
If your CognitiveTPG Label Maker is printing blank labels, ensure you are using direct thermal media. If you are printing to thermal transfer media, make sure to use print ribbon.
Why is the ready light red on my CognitiveTPG DLXi?
If the ready light on your CognitiveTPG Label Maker is red, there could be several reasons. First, ensure the printhead is securely latched. Second, check if the printer is out of media or ribbon and replace it if necessary. Finally, if the printer is paused, press the Feed button to continue printing.
How to fix light printing on CognitiveTPG Label Maker?
If your CognitiveTPG Label Maker is printing too lightly, there are a few things you can check: 1. Increase the printer darkness setting using the CognitiveTPG Printer Administrator. 2. Increase the darkness value within the printer driver. 3. Clean the printhead.
Why is my CognitiveTPG DLXi Label Maker continuously feeding labels?
If your CognitiveTPG Label Maker is continuously feeding labels, it may be out of calibration. Calibrate the printer using the CognitiveTPG Printer Administrator.
What to do if the feed button is not working on my CognitiveTPG DLXi?
If the feed button on your CognitiveTPG Label Maker is not working, the printer may be running a stored program. To resolve this, unlatch the print head, turn the printer off and back on, then re-latch the print head.
Why is my CognitiveTPG DLXi skipping labels during printing?
If your CognitiveTPG Label Maker is skipping labels during printing, it could be due to the label design or printer calibration. Try decreasing the height of the label. If that doesn't work, recalibrate the printer using the CognitiveTPG Printer Administrator.
How to adjust print position on CognitiveTPG DLXi Label Maker?
If the print on your CognitiveTPG Label Maker is not positioned properly, the Top of Form or Print Width may require adjustment. Adjust these settings using the CognitiveTPG Printer Administrator.
What causes media drifting during printing on CognitiveTPG DLXi?
If the media is drifting during printing with your CognitiveTPG Label Maker, verify that the media guide is positioned properly.
Why is the power light red on my CognitiveTPG DLXi Label Maker?
If the power light on your CognitiveTPG Label Maker is red, verify that you are using the correct power supply.
Guides users through the initial physical setup and power connection of the DLXi printer.
Provides instructions for connecting various interface cables and the power supply to the printer.
Detailed instructions for properly loading the ribbon for thermal transfer printing.
Details how to configure the printer's connection type (USB, Serial, Ethernet) within the utility.
Explains various printer operational parameters like speed, darkness, and media settings.
Covers saving, loading, and applying printer configuration profiles for easy management.
Provides instructions for updating the printer's firmware using the Administrator utility.
Offers a guide to diagnose and resolve common printer symptoms and problems.
General| Print Method | Direct Thermal |
|---|---|
| Print Resolution | 203 dpi |
| Memory | 8 MB Flash, 16 MB SDRAM |
| Display | LCD |
| Maximum Label Width | 4.25 inches |
| Connectivity | USB |
| Media Types | Die-cut labels, Tags |
| Operating Temperature | 41°F to 104°F (5°C to 40°C) |
| Weight | 2 kg |
| Supported Label Materials | Paper, Synthetic |
| Print Speed | Up to 5 ips (inches per second) |
| Label Width | 0.5 to 4.25 inches |
To Next Page
