What to do if my CognitiveTPG DLXi is printing blank labels?
If your CognitiveTPG Label Maker is printing blank labels, ensure you are using direct thermal media. If you are printing to thermal transfer media, make sure to use print ribbon.
Why is the ready light red on my CognitiveTPG DLXi?
If the ready light on your CognitiveTPG Label Maker is red, there could be several reasons. First, ensure the printhead is securely latched. Second, check if the printer is out of media or ribbon and replace it if necessary. Finally, if the printer is paused, press the Feed button to continue printing.
General| Print Method | Direct Thermal |
|---|---|
| Print Resolution | 203 dpi |
| Memory | 8 MB Flash, 16 MB SDRAM |
| Display | LCD |
| Maximum Label Width | 4.25 inches |
| Connectivity | USB |
| Media Types | Die-cut labels, Tags |
| Operating Temperature | 41°F to 104°F (5°C to 40°C) |
| Weight | 2 kg |
| Supported Label Materials | Paper, Synthetic |
| Print Speed | Up to 5 ips (inches per second) |
| Label Width | 0.5 to 4.25 inches |
Guides users through the initial physical setup and power connection of the DLXi printer.
Provides instructions for connecting various interface cables and the power supply to the printer.
Detailed instructions for properly loading the ribbon for thermal transfer printing.
Details how to configure the printer's connection type (USB, Serial, Ethernet) within the utility.
Explains various printer operational parameters like speed, darkness, and media settings.
Covers saving, loading, and applying printer configuration profiles for easy management.
Provides instructions for updating the printer's firmware using the Administrator utility.
Offers a guide to diagnose and resolve common printer symptoms and problems.
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