Appendix
39
Coleman logo (white)
<----------
Coleman
®
Spas (online sales)
LTR50001135, Rev. A
Limited Warranty
This limited warranty applies to Coleman portable spas manufactured after January 1, 2013, delivered in the
United States and Canada, sold online only. It is administered by LMS for Coleman
®
spas.
Coleman
®
portable spas are warranted to be free from defects in material and workmanship. This warranty
starts from date of manufacture and ends either by speci ed time-frame listed below, owner-transfer,
relocation, or installation of any component other than by manufacturer. This warranty extends through the
selling dealer to the original purchaser at the original site of installation.
Warranty Coverages
Coleman
®
spas are warranted for as follows:
Spa Shell -- Structural: Warranted against loss of water through the spa shell due to defects in materials
and/or workmanship
7 years
Acrylic Interior Surface: Warranted against cracks, blisters, peeling, discoloration and delamination
of interior surfaces
3 years
Equipment: Warranted against malfunction due to defects in materials and/or workmanship in the
control system, pumps and air blowers
3 years
Plumbing and Wet Ends: Warranted against loss of water due to defects in material and/or work-
manship
3 years
Cabinet and Panels: Warranted against cracking and warping. However, cabinet surface peeling,
blistering, fading, or delamination are speci cally excluded from this warranty.
3 years
Components: Warranted against malfunction due to defects in materials or materials in the manufac-
turer-installed heater and ozonator. Speci cally excludes replacement ozone cartridge and the LED light
source, which have a one year warranty.
3 years
Labor: No charge for labor to repair the defect during the warranty period, although providing access
to effect the repair is your responsibility as the spa owner.
1 year
Warranty Performance
In the event of a malfunction or defect covered under the terms of this warranty, contact your selling dealer or call
Coleman
®
Spa Customer Service at 888-772-4265 for warranty repairs.
Repairs and Replacement of Parts
There will be no charge for parts or labor on a covered item. However, the service agent may assess a
reasonable travel or mileage charge per service call, which may include diagnostic time.
Spa Returns
If LMS determines that repairing a spa under warranty in the eld is not feasible, LMS reserves the right to
replace the spa with one equivalent or equal in value to the original merchandise. In the event of any return of
the spa, all removal, replacement, installation and shipping costs are the responsibility of the spa owner.
Customer Satisfaction
In the event the consumer is unable to obtain satisfactory customer service from the selling dealer, written
noti cation must be given to the LMS Customer Relations Department at 1462 East Ninth Street, Pomona, CA
91766 within 30 days of the reported failure.
Proration of Warranty
Relating to spa returns: Spas determined by LMS to be non-repairable will be replaced on a prorated basis with the
same or a comparable unit. The user will be charged one percent of the current retail cost for each full month of
ownership from the date of purchase through the date failure is determined to be non-repairable. This charge will
be waived during the rst twelve months of ownership.
To Next Page
Loading...
Need help?
General
