CommScope CMAX-LHM2-30-I53 - Contacting Commscope; Das and Small Cell Technical Support; Waste Electrical and Electronic Equipment Recycling

6. Contacting CommScope
M0153AEA_Inst_CMAX-LHM2 Installation Guide for CMAX-LHM2 Antennas Page 11
6. Contacting CommScope
The following sections tell you how to contact CommScope for additional information or
for assistance.
6.1. DAS and Small Cell Technical Support
The following sections tell you how to contact the DAS and Small Cell Technical Support
team. Support is available 7 days a week, 24 hours a day.
Telephone Helplines
Use the following Helpline telephone numbers to get live support, 24 hours a day:
24x7 +1 888-297-6433 (Toll free for U.S. and Canada)
EMEA 8:00-17:00 (UTC +1) + 800 73732837 (Toll free for parts of EMEA and Australia)
+ 49 909969333 (Toll charge incurred)
Calls to an EMEA Helpline outside of the 8:00 to 17:00 time
frame will be forwarded to the 24x7 Helpline.
Online Support
To go to the CommScope Wireless Support Request web site from which you can initiate
a Technical Support ticket, do one of the following:
• Scan the QR Code to the right.
• If viewing this document online as a PDF, click on the following
URL link:
• http://www.commscope.com/wisupport
• Enter the preceding URL into your web browser, and then press ENTER on your
keyboard.
6.2. Waste Electrical and Electronic Equipment Recycling
Country specific information about collection and recycling arrangements per the Waste
Electrical and Electronic Equipment (WEEE) Directive and implementing regulations is
available on CommScope’s website. To access information on the CommScope recycling
program, do any of the following:
• Scan the QR Code to the right.
• If viewing this document online as a PDF, click on the following
URL link:
• http://www.commscope.com/corporate-responsibility-and-
sustainability/environment/weee-customer-recycling/
• Enter the preceding URL into your web browser, and then press ENTER on your
keyboard.