P
RESARIO
M
OBILE
I
NTERNET
PC B
EYOND
S
ETUP
G
UIDE
S
OLUTIONS
9-13
800 SE
RIES
“Error Messages” earlier in
this chapter.
Power
Symptom Problem Solution
You forgot your
power-on
password.
Your Notebook will
not start without
entering the
power-on password.
Take your Notebook to your
local Compaq Authorized
Service Provider.
See the Warranty Statement
for details.
Your Notebook
will not turn on.
Power button on your
Notebook has not
been pressed.
Press the Power
ª
button on
your Notebook.
Power plug is not
properly connected
to AC adapter or
wall outlet.
Reconnect the power cord to
AC adapter and wall outlet.
AC adapter is not
properly connected
to back of
your Notebook.
Reconnect the AC adapter to
the back of your Notebook.
Battery is fully
discharged or
not installed.
Connect AC adapter to your
Notebook and a wall outlet or
insert a charged battery.
Keyboard controller
needs to be reset.
1. Unplug AC adapter from
back of your Notebook.
2. Remove the battery and
wait 30 seconds.
3. Re-install AC adapter
and battery.
Wall outlet is bad. Test the outlet by connecting
a different electrical device
to outlet.
Wrong memory
modules were used in
upgrade, or memory
modules were
installed in the
wrong location.
Contact your Compaq
Authorized Service Provider to
verify the type of memory
modules to use and where to
install them. See the Warranty
Statement for details.