P
RESARIO
M
OBILE
I
NTERNET
PC B
EYOND
S
ETUP
G
UIDE
S
OLUTIONS
9-19
800 SE
RIES
Game and Internet
Games
Symptom Problem Solution
Game
frequently stops
responding
or locks up.
Minimum hardware
or software
requirements set by
manufacturer are not
met.
Review the game packaging
or call the game’s
manufacturer to verify the
minimum hardware and
software requirements.
Game was not
set up properly
when installed.
Re-install the program, noting
any settings and default
selections that pertain to
your Notebook, and restart
the game.
Internet
Symptom Problem Solution
Cannot connect
to the Internet.
Internet service
provider (ISP) account
is not set up properly.
Verify Internet settings, or
contact your Internet service
provider (ISP) for assistance.
Modem is not set up
properly.
Reconnect the modem,
verifying the telephone line to
wall jack connection.
Refer to the
Compaq Easy Setup poster.
Web browser is not
set up properly.
Verify that your web browser
is installed and set up to work
with your ISP.
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