18-1
SERVICE DOCUMENTS
SERVICE DOCUMENTS
TOURING CARAVANS - ANNUAL SERVICE RECORD
In order to ensure your warranty remains valid an annual service must be carried out in
accordance with the requirements of this handbook. You are responsible for any charges
incurred for the service of your vehicle. If the annual service is performed by an authorised
Elddis Approved Retailer / Service Centre or NCC Approved Workshop then The Explorer Group
Ltd deems that the service has been performed correctly.
You may choose to have your annual service performed by an unauthorised repairer / service
centre and if you do it will be your responsibility to ensure that the service meets our
requirements.
We will ask you to provide a copy of the following documentation:
• Damp report
• Annual Habitation Service check list (to the minimum standard set out in this handbook)
•Invoice / dated service stamp
If the Annual Service has not been performed in accordance with the requirements in this
handbook your warranty will be invalidated, however this will not affect your legal or statutory
rights as a customer.
Elddis will not pay any unapproved Service Centre for the undertaking of any warranty work.
Minimum service requirements
The service must be undertaken by suitably qualified personnel.
A full damp test check should be undertaken and damp readings recorded.
A service check must be performed to the minimum standards set out below.
Annual Habitation Service check list
Item Condition
Corner steadies, folding step and spare wheel carrier where applicable -
check operation and lubricate
Under slung tanks and pipes - check condition and security
Body Attachment - check security of body to the chassis
UNDERBODY
Item Condition
Coupling head / Ball acting stabiliser - check wear or damage & lubricate
Nose weight - check & report (best practice)
Coupling head gaiter - check for splits
Breakaway cable & clip - check condition, routing & integrity
Drawbar - check
Jockey wheel - check condition and lubricate
Check chassis condition
Wheels and tyres - check for damage, wear, depths and pressures
(incl. spare)
UNDERBODY (Caravans Only)
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