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HOW TO USE YOUR CARAVAN’S EQUIPMENT
Problem Possible Solutions
Troubleshooting
Check at least one tap is open
Check the battery condition
Check the mains isolator switch is on
Check the pump isolatior switch is on
Check the contacts in the plug and socket are clean and making contact
Check wiring connections
Check fuse (see fuse box)
Turn the pump isolation switch off and on again
Check for air or water leaks in taps and piping
Check that the non-return valve in socket is free from grit by pushing a
suitable blunt object, for example a ballpoint pen into the socket nipple
against the non-return valve holding the valve open to dislodge trapped
grit
Check Watermaster® IC Calibration
Check within 1 year warranty. Contact retailer and replace pump
Check all connections in pipework
Check Watermaster® IC Calibration
Pump will not run
- Watermaster® IC
has detected no
water
The pump cycles
on/off with all taps
and shower
closed
Runs continuously
and does not stop
after 30 seconds
Winterising
Your water system must be drained while not in use. For details of how to drain your water
system for winter please visit www.whalepumps.com/rv and refer to our Getting Ready For
Winter Guide.
The Whale Watermaster® Exterior Pump and Socket do not require any additional winterising.
However, the socket lid must be closed while not in use. The plug must always be removed
from the external water socket before moving the caravan/motorhome and stored in a clean, dry
place.
Support
For installation or serviceable parts advice please contact Whale® Customer Support:
Tel: +44 (0)28 9127 0531 Email: info@whalepumps.com www.whalepumps.com
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